Job Location : all cities,ME, USA
Northern Light Home Care and Hospice
Department: Hospital and Other Admin
Position is located: Northern Light Home Care and Hospice Presque Isle
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: 8:00 AM to 5:00 PM
Summary:
Perform routine clericaland administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Responsibilities:
* Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
* Schedule appointments and meetings as assigned
* Generate memos, emails and reports when appropriate
* Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
* Create, maintain, and enter information into databases
* Maintain office supplies by checking inventory and ordering items
* As a proxy for and under the supervision of leader, enters, edits and approves time and requests corrections
* Maintain a safe environment complying with Northern Light Health policies and procedures; report and directly address environmental hazards and violations of patient safety policy and/or protocol when involved or observed
* May perform other duties upon request.
Other Information:
* Prior experience in an office setting. One year of Administrative Assistant experience with an Associates Degree.
* Strong organizational skills
* Knowledge of office management systems and procedures
Competencies and Skills
* 1+ years of relative work experience required.
* Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
* Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
* Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Experience supporting hardware including computers, laptops, network devices and telephones.
* Human Capital, Supply Chain and Financial Software.
* Types at 60+ words per minute. (only to be used as a condition of employment)
* Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
* Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
* Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.
* MS Teams
* Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
* Multi-line phone, scanner, photocopier, fax, and internet.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
* Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
* Experience supporting software issues that includes remote troubleshooting capabilities and installation assistance.
* Zoom
Education
* Required Associate's DegreeIn lieu of education, two years of experience is required per year of required education.
Required Experience
* 1 year/years of Relevant Work Experience
Working Conditions
* Work with computers, typing, reading or writing.
* Lifting, moving and loading less than 20 pounds.
* Prolonged periods of sitting.