Operations Manager
: Job Details :

TOWER EV LLC Operations Manager San Francisco, California Apply Now

This is an on-site position located in San Francisco. Must be able to commute.

Tower EV is a transportation company providing premium eco-friendly ride-sharing services to customers. We are committed to delivering exceptional service while prioritizing safety and customer satisfaction.

Job Title: Operations Manager

Reports to: Assistant General Manager

Compensation: Salary $72,000

About the Role: We are seeking a highly organized and motivated Operations Manager to support our Assistant General Manager in overseeing the efficient functioning of all current and future branch operations. The successful candidate will assist in managing daily operations, maintaining safety and customer service standards, and ensuring ethical decision-making across the team.

Key Responsibilities:

Support the Assistant General Manager in managing the day-to-day operations across branches.

Ensure adherence to safety standards and foster a strong customer service culture.

Monitor key performance indicators (KPIs) and contribute to meeting organizational goals.

Assist in managing employee training and development to ensure teams have the resources needed to succeed.

Coordinate and manage team activities to ensure smooth and efficient operations.

Collaborate with team members to solve operational challenges and drive continuous improvement.

Ensure compliance with company policies and maintain ethical standards across operations.

Qualifications:

• Strong leadership and team management skills.
• Excellent problem-solving abilities with a focus on continuous learning.
• Ability to work in a fast-paced environment and adapt to unpredictable situations.
• Experience in operations management or a related field is preferred.
• Strong communication and organizational skills.
• Tech Savvy; Includes proficiency in Excel with knowledge of pivot tables/graphs.

In addition to the duties listed above, employees are required to adhere to Tower EV's policies and procedures; work in a safe manner; maintain a positive and cooperative attitude; communicate regularly with your supervisor about work issues; demonstrate efficient time management; demonstrate regular and reliable attendance and punctuality; meet applicable productivity standards; and complete other duties as assigned by Tower EV from time to time.

Employees must have reliable transportation to and from the workplace.

This outline is not intended to be all-inclusive of the employees duties and responsibilities as they may change at the sole discretion of Tower EV.

It is the policy of Tower EV to provide equal employment opportunities to all applicants without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age, ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision-making, military or veteran status or any other characteristic protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, Tower EV will provide reasonable accommodation for qualified individuals with disabilities.

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