At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Safety Compliance Specialist who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Safety Compliance Specialist checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Safety Compliance Specialist is responsible for ensuring compliance with the applicable local, state, federal, industry, and company safety standards. This will be accomplished by auditing records, performing site visits, interviewing Hosts, and investigating incidents and accidents. This host will serve as a resource to other teams to support their safety programs through collaboration, training, coaching, and auditing. Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions and Responsibilities
- Conduct audits in accordance with the HFE Safety Division Auditing standard with the goal of preventing Host and Guest injuries
- Serve as a member of the Safety and Security PIC team (101)
- Participate in the park's Safety and What If Committees
- Develop and implement policies and procedures
- Conduct safety training classes
- Assist with the annual property wide procedure reviews
- Assist with special events, photo/film shoots, etc.
- Assist with the investigation and root cause analysis of accidents and incidents
- Assist with conducting initial safety reviews and equipment training prior to set-up of special events and new construction projects
- Recommend process and product safety features that will reduce employees' exposure to chemical, physical, and biological work hazards
- Develop facility inspection programs to identify and correct potential hazards and to ensure safety regulatory compliance
- Conduct or coordinate workplace training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment
- Compile, analyze, and interpret statistical data related to occupational illnesses and accidents
- Maintain knowledge of industry standards and attend industry-related seminars and meetings to remain informed and involved
Management reserves the right to change and/or add to these duties at any timeEducation and Experience Required
- Must be at least 18 years of age
- High School Diploma or equivalent is required
- Specialized training or bachelor's degree in a safety- related field preferred
- Proficient in Microsoft Office Suite required (Word, Power Point, Outlook, Excel) required
- Working knowledge of state and federal regulations regarding occupational safety is required
- Must have or obtain within one year OSHA 30 or comparable certification
- Must have or obtain within two years NAARSO and/or an AIMS Level 1 Certification
- Must have or obtain within one-year ServSafe Food Manager Certification
Knowledge, Skills, and Abilities
- Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
- Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
- Must be self-motivated and disciplined
- Must be able to prioritize and complete work assignments on a timely basis
- Must maintain strict confidentiality and judgment regarding privileged information
- Must be committed to continuous improvement
- Must have professional appearance with good personal hygiene
- Must promote and support a team work environment by cooperating and helping co-workers
- Must be productive in a fast-paced, dynamic environment
- Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
- Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
- Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
- Must show appreciation of others
- Able to get along with other employees to work out problems and resolve conflicts
- Able to comprehend instructions and retain information
- Able to perform duties consistent with creating a safe and secure environment for hosts and guests
- Able to be flexible to handle frequent changes in priorities
- Able to add, subtract, multiply and divide with accuracy
- Able to communicate effectively using standard English grammar and punctuation
- Able to tolerate various temperatures while working indoors and outdoors
- Able to meet the physical demands of the job
- Able to operate/drive a company vehicle with valid TN driver's license and insurance
- Must be able to work at elevated locations including ride lift hills
- Stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, pushing, etc. required
- Must be able to lift up to 50 pounds
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.