FULLY REMOTE HEALTHCARE CLAIMS/CUSTOMER SERVICE REP NEEDED FOR IMMEDIATE START. Medical terminology & understanding EOB requirements. Hours are based on 9am-5pm Pacific time zone schedule (or 12pm-8pm Eastern time). You can live anywhere in the country, but must follow a 9-5pm pacific time schedule, Equipment will be provided. Job description:
- Making outbound calls to customers explaining the portion of the healthcare bill not covered by insurance
- Explaining EOB to patients (explanation of benefits) the portion of the bill they are financially responsible for
Requirements:
- You must be well spoken, have strong written and verbal communication skills
- 1+ year of healthcare customer service experience
- Have a high school diploma
- Be familiar with Excel and have strong data entry skills
- Understand Medical Terminology and know the term EOB.