Job Location : Dallas,TX, USA
Job Details
Job Location: Corporate - Dallas, TX
Salary Range: Undisclosed
Job Category: Information Technology
Description
Achieve your Max potential at A-MAX! A-MAX Auto Insurance has been growing exponentially for the last 20 years. Our fast-growing and innovative company is looking for an IT Support Specialist to join our Corporate Family, located in Dallas, Texas. At A-MAX, we value the strong individual competencies that everyone brings to the table and are committed to your individual growth and advancement. We are looking for candidates that have drive, ambition, and want to build a rewarding career. We want A-MAX Auto Insurance to be your employer of choice!!! We have a culture that values diversity, growth, respect, and integrity.
A successful candidate would be service-oriented attitude with solid interpersonal skills. They should be able to work in a fast-paced environment and be a strategic thinker.
This is a hybrid role in Dallas TX.
Hours: 12:00PM-9:00PM CST
Responsibilities:
* Provide technical assistance, information gathering and support for incoming queries and issues related to computer systems, software, and hardware
* Provide training to users as part of the normal course of troubleshooting
* Logging, categorizing, and actioning all income ticket activity in the Helpdesk Ticketing system
* Perform regular follow-ups with all incoming ticket activity in the Helpdesk Ticketing system
* Install, modify, and repair computer hardware and software issues
* Manage user accounts, updates, and password resets
* Assist other IT teams with maintenance of the company IT infrastructure, software and hardware rollouts, and project tasks as assigned
* Install computer peripherals for users
* Manages the back-up rotation process; restores files as necessary
Qualifications
* Bachelor's Degree in computer science, IT or similar is preferred
* Some college coursework in information systems or equivalent is required
* One to three years IT experience required
* COMPTIA A+ is required
* Must have knowledge of procedures, utilities, and program script is required
For information on A-MAX Auto Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at
A-MAX Auto Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.