Billing Associate
: Job Details :

Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country's infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers' changing energy needs.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, The people I work with.

In addition to great coworkers, you'll enjoy perks like medical benefits and retirement contributions that start on your first day. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Sprague has adopted a casual business dress code where you can wear jeans to work! Do you like to get involved where you work? Is giving back important to you? It's important to us, too! Sprague donates back to the communities in which we live and work every year, and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.

Plus, we have some great benefits!

• 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee's contribution
• Defined Contribution Plan with an automatic contribution from Sprague
• Paid Volunteer Time
• Flexible Working Policy
• Choice of high deductible and PPO Health Plans to fit your individual needs
• Wellness Program

We want to hear from you!

The Billing Associate will accurately manage and invoice customer accounts by utilizing management systems, working with operations staff, sales personnel, and counterparty personnel. This role involves invoice generation, data entry, billing verification, billing issue resolution, monthly reconciliation, reporting and process improvement. If you are detail oriented, customer focused, and have strong analytical and mathematical skills, then this is the job for you! This role will also require overtime from time to time.

• Invoice Generation: Preparing and generating accurate and timely invoices based on upon contracts, volumetric information and utility/carrier parameters.
• Data Entry: Entering billing and payment information into the accounting or billing system with a high level of accuracy.
• Billing Verification: Reviewing invoices for correctness, completeness, and adherence to company policies and contractual agreements.
• Billing Issue Resolution: Investigating and resolving billing discrepancies, disputes, and billing-related problems promptly.
• Monthly Reconciliation: Performing monthly billing reconciliations to ensure all transactions are accurately reflected.
• Reporting: Preparing and generating periodic billing reports for management and other departments as required.
• Process Improvement: Identifying opportunities to streamline billing processes and improve efficiency.

Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we've been for the last 150 years.

Qualified candidates for this role will have the following:

• Advanced computer literacy with the ability to adapt to new systems quickly.
• Excellent verbal and written communication skills.
• Ability to relate to customers, outside contacts and fellow employees.
• Ability to work independently, prioritize workload, perform under pressure in a fast-paced environment.
• Intermediate Excel skills.

This opportunity is based in Portsmouth, NH.

Who we are:

Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!

Sprague is an EEO/AA employer. We strongly encourage minorities, females, Vets and individuals with disabilities to apply.

As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information