Job Location : Dallas,TX, USA
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Transports patients around PHHS by wheelchair or stretcher to ensure patient's safety. Education • None. Experience • Prefer 6 months of experience in healthcare and/or customer service. Certification/Registration/Licensure • Must have current CPR-Heartsaver course completion card within 90 days of hire and/or placement from one of the following: • American Heart Association • American Red Cross Rescuer • Military Training Network Skills or Special Abilities • Must be able to read and write. • Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner. • Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations. • Must be able to apply sound judgement toward satisfying a variety of questions and problems from patients and visitors. • Must be able to follow both oral and written directions. • Must be able to communicate effectively with patients, nurses, physicians and other hospital personnel. • Must have basic math skills. • Must complete within 90 days of hire and/or placement a Preventative Back Injury & Proper Lift Technique class and demonstrate proficiency. Responsibilities 1. Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help safeguard patients while on the campus. May include the transport of supplies and belongings during discharges within set standards. 2. Assists in the transport of critical care patients in unison with the appropriate clinical staff i.e. transport patient from ICU to Radiology. 3. Maintains a positive working relationship with other area of hospital, nurses, physicians and other Parkland staff in order to facilitate effective communication. 4. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor and implements and monitors results as appropriate in support of the overall goals and mission of Parkland. 5. Stays abreast of the latest developments in customer service by attending in-house seminars/workshops and reading internal publications. Integrates knowledge gained into current work practices. 6. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Patient Transportation area. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Job Accountabilities 1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. 2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. 3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Americans with Disabilities Act (ADA) Essential Functions Worksheet Physical Requirements A: Do the major activities of the job include any of the following? Requirement Weight (Lbs) How Often Doing What Carrying 180 Daily Providing wheelchair assistance Holding 180 Daily Providing wheelchair assistance Pulling 400 Daily Transporting inpatients on stretchers or in wheelchairs Pushing 400 Daily Transporting inpatients on stretchers or in wheelchairs Lifting 300 Daily Providing wheelchair assistance Physical Requirements B: Do the major activities of the job include any of the following? Requirement How Long (Hrs/Day) How Often Doing What Sitting 0.5 Daily Desk, stool Standing 7.5 Daily Transporting, assisting others Bending .10 Daily Checking non-functional wheelchairs Walking 7.5 Daily Transporting Squatting (knees bent, weight on feet) .5 Daily Assisting patients Physical Requirements C: Do the major activities of the job include any of the following? Requirement How Often Doing What Filing Daily Paperwork Sorting Daily Wheelchair requests Typing Daily Use of computer-based tracking system Writing (by hand) Daily Maintaining information, taking messages Physical Requirements D: Do the major activities of the job include: Use Of Yes/No If Yes, Describe Use Tools No Telephone Yes Communicating with others Equipment or machinery (including medical, office and mechanical etc.) Yes Wheelchairs, stretchers, PC, fax, copier Driving a vehicle No Physical Requirements E: On what types of surface are the major activities of the job performed? Level Surface Yes Slippery Surface No Sloping Surface No Unstable Surface No Uneven Terrain No Other (specify) Physical Requirements F: Does the job require any of the following? Finger Dexterity Yes Close Work No Good Vision Yes Good Color Vision Yes Good Hearing Yes Speaking Yes Communications Requirements A: What types of communication are required of the job? Type How Long (Hrs/Day) Doing What Writing 1 Writing notes Speaking 8 Communicating with others Hearing 8 Communicating with others Cognitive or Mental Requirements A: What type of cognitive or mental requirements are needed? Requirement How Long (Hrs/Day) Reading .25 Composing letters and/or reports .10 Simple arithmetic (add/subtract/multiply/divide) .10 Working Environment A: Where are the major activities of the job carried out? Requirement How Long (Hrs/Day) Indoors 8 At a desk or bench 2 Working Environment B: Under what conditions is the job performed? Requirement How Long (Hrs/Day) Mechanical hazards .01 Explosive hazards .01 Radiation hazards .01 Chemical hazards 7.5 Blood and/or body fluids .01 Sharps hazards .01 Skin irritants .01 Respiratory irritants .01 Infectious Disease exposure 7.5 Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.