For two consecutive years running, Five Star Bank has been recognized locally as a Top Place to Work in Rochester and Buffalo, and nationally as a Great Place to Work. These certifications highlight our dedication to fostering a supportive, inclusive, and rewarding work environment! Position Title: Commercial Real Estate Relationship Manager Reports To (Title): Commercial Real Estate Executive Purpose: The Commercial Real Estate Relationship Manager is responsible for cultivating external relationships with mid to large size commercial real estate developers, owners, managers and other market participants for the purpose of developing and managing a portfolio of new and existing clients with relationship credit needs and developing deposit and fee-based income relationships consistent with the Bank's strategic goals and objectives. Scope and Direction:Area of Responsibility: Commercial Real Estate Finance and Sales Degree of Supervision Received (Minimal, Moderate or Extensive): Minimal
- From: Commercial Real Estate Executive
Degree of Supervision Given (None, Minimal, Moderate or Extensive): None Essential Functions: The major duties of the job that constitute the fundamental tasks and or responsibilities of the position. Employees must be able to perform the essential functions of the position with or without reasonable accommodations. 1. Works with commercial real estate developers, owners, managers and their designated financial representatives in analyzing their specific real estate capital access strategies to recommend credit solutions that meet their immediate and long-term capital needs. 2. Proactively works to generate relationship non-interest income through opening new deposit accounts, treasury management products, merchant card services, insurance, wealth management, benefits programs and other financial services from prospects and existing customers. Networks within the community by engaging in local organizations with connections to the commercial real estate business. 3. Manages, maintains and services a large loan portfolio that meets established lending requirements and maximizes profitability with acceptable risk. Maintains ongoing communication with customers to remain current on operating strategies and related capital needs and obtains required financial reporting on a timely basis. 4. Reviews customer application documentation and financial data acting as first line of quality control prior to submitting to underwriting by utilizing knowledge of credit risk process and ensures that all relevant credit operating and compliance policies and procedures are followed. Prepares concise but comprehensive preview presentations in cooperation with the underwriting team for the purpose of issuing term sheets, and to be utilized for final approval document preparation. 5. Participates and supports appropriate community and civic events to promote goodwill and obtain new business 6. Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work. Job-Related Qualifications - Education and Prior Experience:Required:
- Associate's Degree in Business, Accounting or related field
- 5+ years of Commercial Real Estate Relationship Management experience
Preferred:
- Bachelor's Degree in Business, Accounting or related field
- 3+ years of Commercial Real Estate Relationship Management experience, 5+ years experience in financial services with experience in deposit services and commercial banking activities.
Competencies: 1. Demonstrable knowledge of commercial real estate loan structure, underwriting, and pricing dynamics. 2. Written and verbal communication skills to be deployed for internal bank decision processes and for external communication with clients and other market participants. 3. Fully knowledgeable of construction lending risks, underwriting, structure, and administration. 4. Adequately knowledgeable of derivative products and transactions, primarily interest rate swaps, which are utilized to manage long term interest rate risk for both the client and the bank. 5. Demonstrated ability to communicate clearly, confidently, and competently with commercial real estate clients for the purpose of proposing and negotiating loans and ancillary product transactions. 6. Established track record of identifying and establishing relationships with medium to large sized commercial real estate firms with financial profiles and capabilities that qualify for FSB's lending policies and objectives. 7. Commercial underwriting training and / or experience preferred, with emphasis on commercial real estate analysis. 8. Highly motivated and sales oriented to promote, sell and refer various bank and non- bank products and services 9. Analytical ability to interpret financial information and determine credit worthiness of borrowers and prospects 10. Knowledge of Commercial credit and underwriting policy and procedures 11. Local Market knowledge and the ability to develop, retain and expand relationships with COI's Physical Requirements: 1. Able to regularly sit for prolonged periods of time 2. Extensive travel within Corporate footprint: 3. Extensive computer usage is required Benefits:
- Medical, Dental, and Vision Insurance
- Health Savings Account
- Flexible Spending Account(s)
- Company Paid Life Insurance, Long Term Disability, and Short Term Disability
- Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
- Tuition Reimbursement
- Employee Referral Program
- Wellness Reimbursement Program
- Star Volunteer Program
- Employee Banking and Financial Perks
- Paid Time Off (PTO)
- Company Paid Holidays
The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.