About Orbit:
Orbit is a tech-enabled consulting agency that builds tools to help sales professionals dedicate more time to customer relationship-building. We manage outbound sales at scale, integrate systems efficiently, and generate intent-based lead lists so our clients can focus on creating deeper connections and long-term value with their customers, free from the challenges of managing operational and technical go-to-market strategies.
Job Summary:
We're seeking an organized and proactive Operations Specialist to join our team. This role involves managing client accounts, optimizing operational processes, and developing automation to enhance customer satisfaction. The ideal candidate will be an excellent communicator, comfortable with revenue goals, and have a proven track record of consistently meeting or exceeding them. This role is 100% remote and available to US-based employees.
Key Responsibilities:
- Copywriting - Write copy that follows best practices.
- Cold Calling - Make up to 50 cold calls/day.
- Manage Relationships - Be the point of contact for support tickets as they pertain to sales goals.
Qualifications:
- Proven experience in operations, client management, or a related field.
- Comfortable working with revenue goals and able to consistently achieve or exceed them.
- An excellent communicator with strong organizational skills.
- Familiarity with automation platforms like Make and Zapier.
- Comfortable with CRM tools like Apollo, Zoho (nice to have), and Pipedrive or HubSpot (nice to have).
- Knowledge of DNS registrars.
- Strong analytical skills with the ability to interpret data for decision-making.
- Ability to manage multiple priorities and projects effectively.
Benefits & Perks:
- Competitive pay according to experience, including base compensation, commission, and equity.
- Career growth and development opportunities.
- Flexible working arrangements, including remote work options.
- Comprehensive health and wellness benefits.
- Paid time off.
- Unlimited budget for software tools that help you work faster, such as Superhuman, Raycast, and ChatGPT.
- Access to professional development resources.
Hiring Process:
We expect the entire process to take approximately two weeks from start to finish.
Phone Screen (15 minutes): A brief initial conversation to assess mutual fit. During this call, we'll discuss topics such as salary expectations, work history, and your interest in joining a startup.Take-Home Assignment: A short exercise to evaluate your skills.30-Minute Interview: A discussion about our company vision and the day-to-day responsibilities of the role.Offer: We'll extend an offer and give you a chance to ask any questions you might have!