Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Commercial Insurance Account Manager - Small Business Unit (SBU) in our Brookhaven, MS office. The Commercial Insurance Account Manager - SBU in this office will provide prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential Tasks:
- Collectively plans, designs and implements appropriate insurance programs for commercial lines select clients ($2,500 in revenue or below) that coincide with agency guidelines.
- Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly
- Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.)
- Prepares necessary proposals, summaries of insurance and applications, submits them to appropriate insureds and carriers, obtains clients' signatures on all applications, follows up to ensure timely responses, all in conjunction with Producer
- Remarkets, contacts clients and follows up in conjunction with producers, renews policies by agency standards
- Consults, informs and educates audit procedures to clients in conjunction with producer.
- Set priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Specific Knowledge, Skills and Abilities:
- Ability and desire to work with people
- Above average mathematical skills
- Strong organization and time management skills required, with attention to detail
- Computer skills including agency management system and Windows Office software
- Team player with a collaborative attitude
- Respectful work style towards both internal and external stakeholders
- Highly motivated, self-starter who works independently to accomplish established agency goals
- Exceptional verbal and written communication skills
- Accountable for own actions and delivers on commitments
- Commitment to continuous learning
Location:
- Brookhaven, MS
- Hybrid Opportunities available for qualified candidates
Experience:
- 3-5 years of Commercial P&C Insurance experience required
- Applied Epic experience preferred, but knowledge of similar AMS system will help with the learning curve