Job Location : Friendship,WI, USA
Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
18
Job Description:
BASIC FUNCTION
The Patient Screener maintains excellent customer service skills and assist patients to the correct registration and appointment areas within the facility and assists patients reporting with any symptoms to the correct triage process while maintaining proper transmission-based precautions. He or she always maintains patient confidentiality during screening process as much as possible and provides appropriate, up-to-date instructions to patients and/or visitors who report with symptoms.
The patient screener is knowledgeable of the current patient and visitor guidelines and demonstrates adequate screening processes of anyone entering the facility, with the exception of GHS and contracted staff. He or she recognizes the need for emergent attention for patients presenting with severe illness and demonstrates proper processes needed to alert staff of impending emergency.
MAJOR RESPONSIBILITIES
Screens all patients, visitors and vendors entering the facility Assists patients, visitors and vendors to proper area for check-in Alerts other staff if emergent situation arises Demonstrates proper PPE usage and infection prevention techniques Maintains clean work environment and patient waiting area Demonstrates appropriate customer service skills relating Demonstrates ability to work with patients, visitors, vendors and/or staff under pressure Verbalizes knowledge of current patient/visitor restrictions and screening guidelines
SCOPE OF THE JOB
Age Specific Population Served:
Pediatric (1 - 12 years)
Adolescent (13 - 17 years)
Adult (18 - 64 years)
Geriatric (65 years & older)
Infant (less than 1 year)
OSHA Category
Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.
POSITION QUALIFICATIONS
Education and Learning:
Required
High School Diploma or equivalency
Desired
Work Experience:
Required
None
Desired
1 year experience in a healthcare setting with customer service skills
Reasoning/Decision Making
Must be flexible
Must be professional, honest and have personal integrity
Must be self-directed
Must be decisive
Must participate in and support professional organizations
Appreciates people whose values, goals, and cultures are different from your own
Develops additional knowledge by attending workshops and seminars
Communication
Communicates with ease on a professional level
Must have excellent oral and written communication skills
General - All Positions
Work cooperatively with a wide variety of people
Must have a professional attitude in regard to motivation, cooperation, flexibility, confidentiality, ethics and personal development
Perceives and respond sensitively to the needs of others
Use listening skills to identify important information in oral communication
License and Certifications:
Required:
Current CPR and BLS certification
PHYSICAL REQUIREMENTS/DEMANDS OF THE POSITION
Sitting
Frequently (34-66% or 5.5 hours)
Static Standing
Occasionally (6-33% or 3 hours)
Walking/Standing
Occasionally (6-33% or 3 hours)
Stooping/Bending
Occasionally (6-33% or 3 hours)
Squatting
Occasionally (6-33% or 3 hours)
Repetitive Actions - Grip Forces
Occasionally (6-33% or 3 hours)
Carrying - Short Carry
Occasionally (6-33% or 3 hours)
Number of lbs 0-25
Push/Pull (Static Force)
Occasionally (6-33% or 3 hours)
Number of lbs 0-25
ENVIRONMENTAL CONDITIONS
Subject to inside environmental conditions.
Exposed to infectious diseases.
If you need assistance with any portion of the application or have questions about the position, please contact the recruiter listed below:
Primary Recruiter:
Steve Crager
Recruiter Email Address:
...@gundersenhealth.org
Equal Opportunity Employer