Customer Service Specialist (Remote - Nashville, TN)
: Job Details :

The position is contract for 12 months with an opportunity to be extended This position is onsite only for onboarding and then fully remote but must be in the greater Nashville area Will help determine individual and family eligibility for care. Will communicate critical information to clients. Contributes to case preparation through administration and research. Collect facts and information, and compile case data to provide recommendations to an attorney. Duties will include legal research, analysis of legal papers, and drafting legal documents. Assists in coordinating and communicating schedules.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Required Skills & Experience- Bachelors degree or Associates degree- Call center or Customer service experience- Data entry experience- Local to greater Nashville area- Microsoft office experience- Organized and attention to detail- Professional demeanor Nice to Have Skills & Experience- Any type of legal background (legal assistant, legal internship, paralegal etc)- Experience reviewing documents/cases/claims Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.