Job DetailsJob LocationQBRC - Ocean Shores, WAPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$25.74 - $31.92 SalaryTravel PercentageNoneJob ShiftDay ShiftJob CategoryHuman ResourcesDescriptionJOB PURPOSE:Provide advice and assistance on employee benefits issues. Resolve or refer employee benefit questionsand problems, as appropriate, and makes adjustments and corrections to benefits data and documentation. Ensure compliance with Tribal and federal laws, contractual arrangements, and HR Personnel Policy and Procedures. Maintains confidentiality of all privileged information.ESSENTIAL JOB FUNCTIONS:
- Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations. Develop solutions for customer concerns and continual focus on customer service as our top priority.
- Coordinate and administer QBRC benefits including, but not limited to, medical, dental, vision, long-term disability, COBRA, FML, and other associated benefits.
- Serve as the primary point of contact for all benefits.
- Provide backup and support to other Human Resources team members as needed and required.
- Coordinate, and process benefits enrollment and dependent data into relevant databases.
- Utilize Human Resources Information System to generate payroll adjustments to benefits deductions; ensure accuracy of on-line deductions for all benefits pertaining to employees.
- Coordinate and present benefits open enrollment programs to all team members and hold NHO Benefits Orientation.
- Travel between properties for team member matters as required and needed.
- Review individual benefits applications and related documentation for completeness, accuracy, and compliance with summary plan descriptions prior to processing; contact applicants as necessary to clarify information provided on forms.
- Participate in the implementation of new and/or revised systems and processes.
- Contribute to a team effort and accomplishe related results as required.
- Maintain professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
- Maintain the privacy and condifentiality of all protected health information in accordance with established policies, porcedures and practices, and in compliame with applicable Tribal and Federal regulations.
- Adhere to all QBRC Personnel Policies and Procedures and HR Standard Operating Procedures.
- The above duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
- Knowledge, Skills, and Abilities:
- Knowledge and understanding of employee benefits principles, practices, procedures, and documentation.
- Knowledge and skill in business writing, spelling, grammar and punctuation.
- Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Ability to handle challenging situations with tact, maturity, and patience.
- Ability to communicate efficiently and effectively both verbally and in writing.
- Ability to present in front of groups.
- Ability to handle multiple tasks and meet deadlines.
- Ability to exercise independent judgment.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)While performing these job duties, the employee is regularly required to:Sit; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 40 pounds.ACCESS TO SENSITIVE AREAS
- Main Administrative Offices
- Human Resources Offices
WORKING CONDITIONS:Work is generally performed in an office and Casino setting with exposure to second hand smoke and a high noise level. Evening, graveyard, holiday and/or weekend work may be required.Extended hours and irregular shifts may be required.Note: The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the Human Resources Director. At this time, the Supervisor or Manager should be able to describe, in detail, to the Human Resources Director, the Essential Functions of the job involved in the request.Job functions are subject to possible modification to reasonably accommodate management changes and requests. This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. Employees will be required to follow any job-related tasks requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an employment relationship and one of primary functional expectations.QualificationsREQUIRED:
- Associate Degree in Human Resources or related field. (Extensive experience in benefit administration may be considered in lieu of some college education requirements.)
- Three (3) years progressive experience in Human Resources.
- Two (2) years of experience in health insurance, health care, or employee benefits.
- Health Insurance Portability and Accountability Act (HIPAA) training is required within thirty (30) days of employment or proof of current HIPPA training certification.
- Must be able to operate various word-processing, spreadsheets, and database software programs in a Windows environment (Word, Excel, Access and PowerPoint).
- Must be able to travel to multi-properties.
- Must Read, Write, and Speak English.
- Must adhere to strict confidentiality in all matters, and must sign a confidentiality statement prior to employment.
- Must be willing and able to obtain additional education and training.
PREFERRED:
- SHRM-CP/SCP, PHR/SPHR, or CEBS certifications preferred.
- Knowledge of tribal and federal laws pertaining to employee benefits, Affordable Care Act, and COBRA.
- Read, Write, Speak Spanish.
LICENSE REQUIREMENTS:
- Maintain a valid Washington Driver's License and must be insurable through our company.