Sales Assistant
: Job Details :

DescriptionWe are looking for a dedicated and enthusiastic Sales Assistant to join our Technical Sales Team. As a Sales Assistant you will assist in preparing sales reports, coordinating with other departments, providing general administrative support to the sales team and responding to the Customer when appropriate. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Your role will be crucial in helping the sales team achieve their targets and deliver exceptional Customer service. If you are a proactive individual with a passion for sales and Customer service, we would love to hear from you! The Sales Assistant will be given the opportunity to expand their responsibilities over time as they demonstrate mastery. Our goal is to grow and develop the Sales Assistant into a National Account Manager on our Technical Sales Team.Who we are : ColorMasters was founded in 1986 and has grown from a 10,000 sq ft facility with one bag machine to over a million sq ft of manufacturing and warehousing space. We attribute our growth and success to our people and our values - family, faith, hard work, and grit.Mission : We are passionate about flexible packaging and exceeding our customer's expectations. We focus on maximizing quality, efficiency, service, and value to build long-lasting partnerships with our customers.Vision : We are passionate about flexible packaging and exceeding our customer's expectations. We focus on maximizing quality, efficiency, service, and value to build long-lasting partnerships with our customers.RequirementsKey responsibilities include:Assist in processing sales orders and ensure accurate record-keeping.Prepare and distribute Customer requested sales reports.Coordinate with other departments to ensure smooth sales order processing especially on new Customer SKU's, product development trials, on-boarding new Customers, etc.Follow Customer complaints through the system / aid in providing appropriate solutions or feedbackProvide general administrative support to the sales team.Follow up with Customers to ensure satisfaction.Work collectively with Sales and Customer Service, managing inventory and stock levels.Ensure compliance with company policies and procedures.Key Interactions:National Account ManagersCustomersCustomer ServiceDirector of Technical Sales & MarketingManufacturing PersonnelSuccessful candidates will have:High school diploma or equivalent is required. A 4 year college degree in Business, Engineering, Packaging or Food Science, or equivalent combination of education and experience in a related field is a plus but not required. Preference will be given to those with experience in consumer products, polymers, blown film, printing and converting in flexible packaging.Proven experience as a Sales Assistant or in a similar role.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficiency in MS Office (strong Excel skills required) and CRM software.Ability to work in a fast-paced environment.Attention to detail and problem-solving skills.Customer service-oriented with a positive attitude.Ability to work independently and as part of a team.Strong time management skills. Proactive and self-motivated.Ability to handle confidential information with discretion.Flexibility to work extended hours if needed.Basic understanding of sales principles and Customer Service practices.Ability to learn and adapt quickly. Strong analytical skills.Ability to handle multiple tasks and prioritize effectively.Ability to build and maintain strong Customer relationships.Knowledge of inventory management is a plus.Willingness to travel (~25%)