FLORAL/LEAD CLERK
: Job Details :

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MinimumAbility to handle stressful situationsEffective communication skillsKnowledge of basic mathDesiredHigh school diploma or equivalentFloral experienceRetail experienceSecond language: speaking, reading and/or writingPromote trust and respect among associates.Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.Gain and maintain knowledge of products sold within the department.Monitor and maintain sanitation to company standards and health department regulationsOrder and maintain stock and supplies, monitors conditions and appearance of same throughout the departmentMerchandise and display products to increase salesImplement price changes and monitor scan integrityMonitor product quality, remove poor quality productControl and monitor inventory throughout the department and maintain FTD recordsCommunicate with vendors, monitor and control inventory receivedImplement all company programs as directed and communicates purpose, objectives and procedures to team membersReview display planners and implement to company guidelinesPrepare and hang signs as neededPrepare for and perform inventoryAttend required classes and meetingsReview department statements, follows up on discrepanciesCommunicate information to upper management and store personnelReview department bulletins, follows through and implements all company programs.Complete required formsReinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.Notify management of customer or employee accidents.Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.Must be able to perform the essential functions of this position with or without reasonable accommodation.