Our Vision is to be the best choice for healthcare in our communityJob Summary: Assists the Directors on a daily basis supporting the departments needs. Must be comfortable making outbound calls. Intermediate knowledge of Excel, knowledge of Microsoft Office, and ability to manage multiple calendars in Outlook required. Must have organizational & time management skills. The schedule for this role is Monday-Friday 8AM-5PM. Customer service, telephone etiquette, Microsoft office Excel, Word and PowerPoint skills a must!**Minimum of 1 year experience required. **WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES? We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.
- Gives you an employer that you will have pride in working for
- Provides excellent training programs and opportunities for growth
- Offers Medical Benefits including:
- Employer Contributions to HSA high deductible plan
- Discounts at our medical facilities
- Cigna Open Access OAPIN & OAP plans
- Supports Incentive based Wellness Programs
- Offers company sponsored Life Insurance with buy-up provisions
- Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
- Supports Paid Time Off and Holidays
- Gives generous 401K plan with annual 3% Employer contribution after one year of employment
- Values and appreciates its employees
- Boasts a reputation for superior health care and quality service
Essential Functions of the Position: Candidate must have strong customer service skills, able to assist with customer complaints. Also strong Microsoft office skills ability to multi task.
- Administrative Functions
- Coordinates call schedules
- Maintains master copy of the call schedules as directed
- Distributes call schedules to necessary parties with changes
- Communicates with answering service regarding changes in group
- Assists in recruiting candidates for open positions
- Reviews applications and resumes to select applicants
- Conducts screening interviews for Directors for open positions
- Performs reference checks on prospective employees
- Handles collaborative agreements between physicians and the ARNPs
- Creates the collaborative agreements for new ARNPs with the appropriate physicians, obtains signatures, and sends them out to the necessary parties
- Ensures annual notices are mailed to the state each year
- Notifies the state when collaborative agreements are terminated
- Facilitates meetings
- Arranges catering for meetings when needed
- Coordinates meetings with attendees, sends out reminders and reserves space
- Organizes and schedules educational seminars for providers and staff
- Serve's a liaison between Clinic and Hospital Medicine Physicians
- Manages work flow within the department
- Answers incoming phone lines and handles messages
- Oversees Admin B office inventory and generates purchase requisitions
- Distributes incoming and outgoing mail
- Distributes incoming faxes
- Records PTO requests and distributes signed copies to appropriate staff
- Delivers Access Agreement forms to IT
- Produces memos, spreadsheets, forms and letters utilizing various software products
- Organizes and maintains Director's files and department manuals
- Researches invoices as required by Directors
- Addresses software, hardware, phone, and G-NAV system issues and creates IT tickets if unable to resolve, and monitors ticket statuses daily
- Addresses facility issues and creates work tickets for Maintenance
- Maintains petty cash
- Distributes PTO accrual by department via email to Supervisors
- Reviews and updates employee attendance for Supervisors through electronic time system
- Reviews time clock reports for the departments for corrections
- Enters miscellaneous time (i.e. PTO, CME, jury duty, and bereavement time) as needed if available and approved
- Assists in collecting time sheets for salaried employees
Additional Responsibilities:
- Maintains an organized and clean work area
- Performs other incidental and related duties as required and assigned
Physical and Mental Demands:
- Normal physical ability
- Above average concentration and high level complexity of decision making
- High level verbal and written communication skills
- Above average ability to manage multiple tasks simultaneously
Occupational Exposure:
- Low risk exposure to bloodborne pathogens and chemical hazards
Job Qualifications:
- High school graduate or GED equivalent
- Excellent interpersonal and communication skills
- Strong computer proficiency in Word, Excel and other applications
- Demonstrated ability to lead people and get results through others
- Ability to plan ahead, organize and manage multiple priorities
- A minimum of 1 years experience required
We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights