Summary Statement Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76yrs strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry. We are currently looking for an Administrative Manager at our Flint and Lapeer, MI patient care facilities.
Duties & Responsibilities - Exercises discretion in the daily coordination of administrative staff.
- Provides input in business and strategic planning.
- Helps with coordination of facility operations, procurement and inventory of IT and clinic equipment.
- Partners with Human Resources by completing assigned employee updates on performance, employee relations, recruiting, onboarding/offboarding and training.
- Coordinates the management of active patient cases in the WIP with all parties involved to keep cases moving forward in a timely manner. Resolves complaints.
- Ensures the procurement of medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities, and hospitals through direct live/phone communication, fax, and email as appropriate.
- Collaborates with Verification, Authorization, and Billing teams to secure insurance authorizations for patient cases, financial responsibility, and medical documentation requirements.
- Directs patient communications for scheduling, financial responsibility discussions, procurement of medical documentation from their referral source(s) through direct live/phone communication, fax, and email as appropriate.
- Ensures accurate patient, billing, insurance information, verification, and pre-authorization is obtained and maintained in patient files and the billing system.
- May assist with collection of money associated with copayments, deductibles, and other financially related items as needed. This might include depositing company funds into company bank.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
- Complies with Corporate Compliance and HIPAA requirements.
- Adheres to all safety regulations; compliance with Medicare and other governmental regulations.
- Performs other duties and special projects as assigned.
Qualifications - Ability to interact with clinical and non-clinical personnel, patients, and caregivers in a professional and respectful manner.
- Relevant experience with business functions (HR, finance etc.).
- Knowledge of fiscal planning, budgeting and reporting.
- Understanding of relevant laws and regulations.
- Ability to lead the team in working collaboratively with a team approach.
- Proficient in MS Office and databases.
- Outstanding communication and interpersonal skills.
- Ability in critical thinking and problem-solving.
- Demonstrate excellent organizational, analytical, and time management skills.
- Associate's degree or equivalent combination of education and experience. Bachelor's degree preferred.
- Minimum two (2) years office management experience in a healthcare setting.
- Minimum three (3) years of experience with EMR/electronic health/medical record systems.
- Valid Driver's License with no restrictions and auto insurance
Benefits - Medical
- Vision
- Dental
- Health savings accounts with employer contribution
- Flexible spending account options
- Company-paid life insurance policy
- Paid time off
- Company holidays
- Floating holidays
- 100% company-paid short & long-term disability
- 401k match up to 3.5%
Diversity at Ottobock For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability. Your future at Ottobock Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted. With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics. Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy. Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!