Territory Operations Supervisor
: Job Details :

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.

Job Title: Territory Operations Supervisor

Location: Serbia, virtual

Working hours: US time zone (EST) 9-17h

Grade: 10

Job Summary:

The Territory Operations Supervisor is responsible for overseeing the daily operations within a designated territory. This role ensures that all operational activities are executed efficiently, meeting company standards and customer expectations. The ideal candidate will have strong leadership skills, a keen eye for detail, and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

* Operational Management: Oversee daily operations within the territory, ensuring compliance with company policies and procedures.

* Team Leadership: Supervise and support a team of field staff, providing guidance, training, and performance evaluations.

* Customer Relations: Maintain strong relationships with customers, addressing any issues or concerns promptly and effectively.

* Inventory Control: Monitor and manage inventory levels, ensuring adequate stock is available to meet customer demands.

* Reporting: Prepare and submit regular reports on operational performance, including key metrics and areas for improvement.

* Budget Management: Assist in the development and management of the territory budget, ensuring cost-effective operations.

* Safety Compliance: Ensure all operations adhere to safety regulations and company safety policies.

Qualifications:

* Education: Bachelor's degree in business administration, Operations Management or a related field - preferred

* Experience: Minimum of 3-5 years of experience in operations management or a supervisory role.

Skills:

* Strong leadership and team management skills.

* Excellent communication and interpersonal abilities.

* Proficiency in Microsoft Office Suite and operations management software.

* Strong problem-solving skills and attention to detail.

* Ability to work under pressure and meet deadlines.

Preferred Qualifications:

* Experience in the [specific industry, e.g., retail, logistics, etc.]

* Knowledge of [specific software or tools relevant to the job]

Working Conditions:

* This position may require travel within the designated territory.

* Ability to work flexible hours, including weekends and holidays, as needed.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.