HOUSING SPECIALIST I-III
: Job Details :

HOUSING SPECIALIST I-III

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HOUSING SPECIALIST I-III

Salary

$2,086.48 - $3,310.24 Biweekly

Location

City of Long Beach, CA

Job Type

Classified - Full-Time, Permanent

Job Number

H66AN-25

Department

Health & Human Services - (CL)

Opening Date

10/11/2024

Closing Date

10/25/2024 4:00 PM Pacific

+ Description

+ Benefits

+ Questions

DESCRIPTION

Applications are available online beginning Friday, October 11, 2024, through 4:00 p.m., Friday, October 25, 2024.

SALARY INFORMATION:

Grade I - $2,086.48 - $2,849.84 Biweekly

Grade II - $2,250.88 - $3,069.52 Biweekly

Grade III - $2,448.32 - $3,310.24 Biweekly

EXAMPLES OF DUTIES

Under general supervision, performs complex activities in the Federal Section 8 Housing Choice Voucher (HCV) and/or other housing assistance programs under the Housing Authority, which include initial eligibility and/or continued occupancy in accordance with established rules, regulations, policies, and procedures. Researches, verifies and applies CA tenant law, HUD regulations and local policy; conducts annual, special and interim interviews and certifications of participants related to changes in household composition and income in a manner prescribed by HUD; manages assigned caseload; calculates participant's rent and housing assistance payments, monitors participant compliance and cites violations of tenant obligations and responsibilities; prepares, analyzes and presents reports; respond to correspondence; conducts group and individual briefing sessions and presentations for applicants and/or stakeholders; researches possible fraud cases and makes recommendations; deals with and resolves difficult problems and issues that involve owners and/or tenants; may inspect prospective and assisted housing units to ensure conformance with HUD standards and determine necessary corrections; determines rents in accordance with HUD guidelines; may conduct interviews and briefings at the homes of tenants when necessary; may represent Housing Authority in small claims or other court cases; may serve in a lead capacity or carry out special studies; may carry out special studies related to Housing Assistance Programs, policies, and procedures; may coordinate a particular assignment for the Occupancy section; and performs other related duties as required.

This is not an inclusive list. Additional examples of duties are listed in the Civil Service Commission-approvedHOUSING SPECIALIST I-III ( Classification Specification.

REQUIREMENTS TO FILE

Two years (paid, full-time equivalent) of increasingly responsible experience providing services to the public, particularly low-income individuals, in fields such as public housing, public health, vocational guidance, social service, or property management.

Knowledge, Skills and Abilities:

Candidates must possess all of the following:

+ Ability to understand and operate personal computers and complete various calculations accurately with calculator or computer software;

+ Ability to work with outside agencies;

+ Ability to process requests accurately and in a timely manner;

+ Ability to comprehend written information;

+ Ability to deal tactfully and effectively with the general public; and

+ Ability to effectively communicate orally and in writing.

Willingness and ability to participate in a City paid training and obtain certification in Housing Choice Voucher Specialist prior to the completion of probation (if not already obtained).

A valid motor vehicle operator license may be required by the hiring department.

Willingness to work overtime, weekend and/or holiday hours.

DESIRABLE QUALIFICATIONS:

Certification in Housing Quality Standards and Housing Choice Voucher Specialist; bilingual skills (English/Spanish) or (English/Khmer) are desirable for some positions; Bachelor's degree from an accredited college or university in Social Sciences, Public Administration, Business Administration, Human Services or related fields(proof required)*; knowledge of Veterans Affairs Supportive Housing (VASH), Continuum of Care/Shelter Plus Care (CoC/SPC), Project Based Vouchers (PBV), Housing Opportunities for Persons with AIDS (HOPWA) and Family Self-Sufficiency.

*Proof of required documents, such as transcripts or degree, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degrees must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

SELECTION PROCEDURE

Application and Supplemental Application................................. Qualifying

Written Exam....................................................................................... Qualifying

Appraisal Interview............................................................................ 100%

A minimum rating of 70 must be attained to pass the examination. Certification by score bands will be considered based on an analysis of exam results. The resulting eligible list will remain in effect for one year. Screening of applicants will be conducted on the basis of applications and required supplemental applications submitted. Based upon the number of applications received, the selection procedure may be changed. In the event a revision is necessary, all affected persons will be notified.

In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open-competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)

If you have not received notification within two weeks after close of filing contact the Civil Service Department at (562) ###-####.

EQUITY AND INCLUSION

The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting

In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, or Tagalog) are desirable for some positions interacting with the public.

This information is available in an alternative format by request at (562) ###-####. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) ###-####. For hearing impaired, call (562) ###-####.

An Equal Opportunity Employer.

J.O.B. H66AN-25 HS:SR CSC 10/11/2024

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:

Medical and Dental Insurance

Life Insurance

Retirement Plan (P.E.R.S.)

Paid Vacation, Personal Holidays and Sick Leave

Deferred Compensation

Credit Union Membership

Free Bus Transportation (Long Beach Transit)

Flexible Spending Accounts

Free Employee Parking

Paid Parental Leave*

*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

01

INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for the position of HOUSING SPECIALIST I-III. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state see resume). Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) ###-#### during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email ...@longbeach.gov and include JOB TITLE in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?

+ Yes

02

REQUIREMENTS TO FILE:Two years (paid, full-time equivalent) of increasingly responsible experience providing services to the public, particularly low-income individuals, in fields such as public housing, public health, vocational guidance, social service, or property management is required. Please indicate the total amount of paid, full-time equivalent experience you have.

+ No paid experience.

+ Less than 1 year

+ 1 year to 1 year, 11 months

+ 2 years or more

03

EXPERIENCE:Two years (paid, full-time equivalent) of increasingly responsible experience providing services to the public, particularly low-income individuals, in fields such as public housing, public health, vocational guidance, social service, or property management is required. Describe your experience in providing services to the public, particularly low-income individuals, in fields such as public housing, public health, vocational guidance, social service, or property management. To receive credit for the required experience, you must include the following information describing your experience as it relates to the requirements. Do not copy and paste your resume.1) Employer Name 2) Your Job Title 3) Dates of employment (mo/year to mo/year) 4) Total average hours per week 5) Duties performed for position held.Your responses must be complete to receive credit for this experience. Incomplete responses WILL not receive credit. If you do not have any related experience, indicate with NONE.

04

Candidates must be willing and able to participate in a City paid training and obtain certification as a Housing Choice Voucher Specialist prior to the completion of probation. (if not already obtained). Please indicate how you will meet this requirement.

+ I possess the certification of Housing Choice Voucher Specialist and I have attached proof of the certificate to my application.

+ I do not possess the certification of Housing Choice Voucher Specialist but I am willing and able to participate in a City paid training and obtain certification in Housing Choice Voucher Specialist prior to the completion of probation.

+ I do not possess the certification of Housing Choice Voucher Specialist and I am NOT willing and able to participate in a City paid training and obtain certification in Housing Choice Voucher Specialist prior to the completion of probation. Selecting this option will disqualify me from this position.

05

DESIRABLE QUALIFICATIONS (optional):Certification in Housing Quality Standards and Housing Choice Voucher Specialist and bachelor's degree from an accredited college or university in Social Sciences, Public Administration, Business Administration, Human Services or related fields (proof required) * are desirable qualifications. Please indicate below which, if any, of the aforementioned certificates or degree that you possess.

+ Certification in Housing Quality Standards

+ Certification in Housing Choice Voucher Specialist

+ Bachelor's degree from an accredited college or university in Social Sciences, Public Administration, Business Administration, Human Services or related fields (proof required)*

06

Knowledge of Veterans Affairs Supportive Housing (VASH), Continuum of Care/Shelter Plus Care (CoC/SPC), Project Based Vouchers (PBV), Housing Opportunities for Persons with AIDS (HOPWA) and Family Self-Sufficiency is desirable for this position. Indicate all desirable qualifications you possess, if any.

+ Knowledge of Veterans Affairs Supportive Housing (VASH)

+ Knowledge of Continuum of Care/Shelter Plus Care (CoC/SPC),

+ Knowledge of Housing Choice Voucher (HCV)/Section 8

+ Knowledge of Project Based Vouchers (PBV)

+ Knowledge of Housing Opportunities for Persons with AIDS (HOPWA)

+ Knowledge of Family Self-Sufficiency

07

If you indicated in Question 6, that you possess the desirable knowledge of any of the aforementioned programs, please describe any experience, training, knowledge, skills and/or personal qualifications that highlight your knowledge each of them. (Veterans Affairs Supportive Housing (VASH), Continuum of Care/Shelter Plus Care (CoC/SPC), Project Based Vouchers (PBV), Housing Opportunities for Persons with AIDS (HOPWA), Family Self-Sufficiency), and Housing Choice Voucher (HCV)/Section 8 Your response must include the following information: 1) Program Title 2) describe your knowledge of the program 3) where the knowledge was obtained 4) When the knowledge was obtained; and 5) provide an example of how this program would be applied.

08

ACKNOWLEDGEMENTS:By answering yes, I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete. Proofs for this position may include: college transcripts/degrees and/or DD-214 Member 4 Form, if claiming veteran's preference. Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.

For information on evaluation services:Education Evaluation Services ( )

+ Yes

09

I understand that the City of Long Beach utilizes electronic mail (email) and/or text messages to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) ###-####.Do you understand the statement above?

+ Yes

+ No

10

By answering Yes and submitting this application, I certify the following that:1) I have personally completed the information provided and that it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment. I understand and acknowledge the aforementioned statement.

+ Yes

Required Question

Agency

City of Long Beach

Department

Health & Human Services - (CL)

Address

Civil Service Department

411 W. Ocean Blvd., 4th Fl

Long Beach, California, 90802

Phone

(562) ###-####

Website

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