Job Location : Canton,OH, USA
Teksystems is seeking experienced call center representatives for an opportunity on site in Canton, Ohio.
Description:
-Handles calls pertaining to payments for gas and utility bills
-Answer calls from customers calling in with a question about their bill
-Take customers payments over the phone
-Talk with customers who missed a payment and are looking to have their utilities turned back on by making a payment
-Direct customers calling with other issues to the main call center line
Shift Availabilities:
7am-3:30pm
3:30-11pm
11pm-7am
Skills & Qualifications:
-1 year of call center experience
-Customer Service Experience
-Customer Support
-High School Diploma
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
? Medical, dental & vision
? Critical Illness, Accident, and Hospital
? 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
? Life Insurance (Voluntary Life & AD&D for the employee and dependents)
? Short and long-term disability
? Health Spending Account (HSA)
? Transportation benefits
? Employee Assistance Program
? Time Off/Leave (PTO, Vacation or Sick Leave)
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.