Lab Client Services - Integrated Lab - St. Vincent Medical Center
: Job Details :

Thank you for considering a career at Mercy Health!Scheduled Weekly Hours:24Work Shift:Days (United States of America)Summary of Primary Function/General Purpose of PositionThe Lab Client Services supports overall laboratory operations by performing the duties of receptionist, patient and/or specimen collection and registration to include: test ordering, billing, verifying medical necessity, and preparation for mailing of laboratory test results.Essential Job Functions* Answers and initiates phone calls* Supports Physician office needs* Investigates patient and client billing issues* Processes specimen and add-ons* Registers patients* Generates reports* Maintains inventory levels and stocks supplies* When staffed in Microbiology department, culture setup of microbiology samples and gram stain preparation. Performs the MST (Micro Setup Time) as needed.* May perform specimen collection.This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/CertificationNoneEducationHigh School/GED (required)Work ExperienceMedical secretarial experience (preferred)Medical administrative assistant experience (preferred)Experience in a medical office (preferred)TrainingNoneSkillsActive ListeningAbility to discern the thinking of othersService OrientationVerbal and Written CommunicationProblem SolvingCustomer ServiceCoordinationOrganizationTime ManagementTelephone skillsMicrosoft OfficeKeyboardingOffice machine operationLab Information SystemsMedical TerminologySpecimen processingPhlebotomy Collection SoftwareWorking ConditionsPeriods of high stress and fluctuating workloads may occurMay be exposed to physical altercations and verbal abuseMay be exposed to high noise levels and bright lightsMay be exposed to limited hazardous substances or body fluids*May be exposed to human blood and other potentially infectious materials*May have periods of constant interruptionsGeneral office environmentRequired to car travel to off-site locations, occasionally in adverse weather conditionsOther: Intermittent exposure to fumes and odors* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.Patient PopulationAdults (18-64 years)Geriatrics (65 years and older)Mercy Health is an equal opportunity employer.Many of our opportunities reward* your hard work with:* Comprehensive, affordable medical, dental and vision plans* Prescription drug coverage* Flexible spending accounts* Life insurance w/AD&D* Employer contributions to retirement savings plan when eligible* Paid time off* Educational Assistance* And much more* Benefits offerings vary according to employment status.Department:Core Laboratory - Integrated LabIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email ...@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at ...@mercy.com.