Job Location : Madison,WI, USA
We have an exciting opportunity at Waggin' Tails Doggie Dude Ranch & Pet Lodge! We are looking to add a full-time Customer Service Representative to our talented team!
Why choose Waggin' Tails?
We provide a home away from home, filled with warmth, love, and wagging tails! Waggin' Tails which is located on the same premises as Fitchburg Veterinary Hospital, is a full-service animal care facility that cares for all companion pets including avians and exotics. Our wonderful facility is staffed 24 hours a day, with compassionate, skilled, and dedicated team members. Waggin' Tails isn't just a daycare and boarding facility, we also provide grooming, behavior and socialization classes, special events such as birthday parties, and medical boarding. Our clients and their companions are our top priority, and we strive to continuously provide exceptional service, quality pet care, and a fun and clean atmosphere. Our Waggin' Tails team understands the importance of the special bond each client shares with their pet, that's why we are dedicated to making sure all pets are treated like they are our own.
Waggin' Tails might be the right place for you if:
* You're a compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person, via the app, and over the phone.
* You're organized, detail oriented, and have superior communication skills.
* You're an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.
* You take pride in providing a clean and welcoming atmosphere for pets and clients alike.
* You're technologically proficient, and confident in your ability to manage patient files.
* You're comfortable managing financial transactions which include invoices, cash handling, and end of day reporting.
* You're willing to provide additional support to other Waggin' Tails team members.
* You want a supportive environment to learn and grow in your profession.
* You're looking to be a part of a thriving facility, with a fun and inviting culture.
Not familiar with the area? Don't worry!
* Fitchburg, Wisconsin, is a great and highly diverse city with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with retail shops, walking trails, a vibrant arts and culture scene, and much more. Fitchburg is an ideal place to call home, raise a family, and build a thriving career.
We value health, well-being, and professional growth:
* Our compensation package is competitive, and commensurate with experience.
* We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.
* Encore Vet Group will provide up to a 5% match on 401K plans.
* We happily provide a generous CE allowance, as well as time off to attend CE events.
* We contribute a uniform allowance to all full-time and part-time team members.
* We provide pet credits and discounts for personal pets of all part-time and full-time team members.
* Providing PTO, floating holidays, and parental leave to our team members is paramount.
If you think Waggin' Tails Doggie Dude Ranch & Pet Lodge might be the right fit for you, and you're interested in exploring our partnership with Encore Vet Group, we'd love to hear from you!
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