Job Location : Long Island City,NY, USA
Are you
Looking to use your troubleshooting skill?
Interested in developing your career in the water industry?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
As a Trojan Field Service Technician, you will conduct service, repair, and start-up of our advanced water treatment systems at customer sites. With a strong emphasis on water quality, you will perform electrical and mechanical testing, diagnose system failures, and assist customers in maintaining their UV systems. Your expertise will play a vital role in completing existing and new service contracts.
This position is part of the North America Field Service Team and will be remote. You must be located in Long Island/New York/New Jersey/Connecticut
In this role, you will:
* You will be the first point of contact for all customer interactions and cultivate key customer relationships to interpret their needs and requirements
* Develop a technical working knowledge of all Trojan product lines and serve as a technical resource for supporting customers
* Travel at least 90% of the time within or outside your hiring region.
* Solve problems, evaluate systems and processes to isolate root causes, and implement corrective actions as required
The Perks:
* Fully remote position.
* Company car (maintenance/fuel paid for)
Cell phone, corporate credit card, laptop, and all PPE equipment/tools provided.
* Benefits starting your first day (medical/dental/vision)
* Pension Plan (with company matching), Group RSP, Wellbeing Program
* Annual performance bonus.
* Ownership and independence with a seriously supportive team and manager!
* Comprehensive training that includes on-the-job mentorship through more senior coworkers.
* A lot of growth and development opportunities available.
Are you qualified?
* 3 to 5 years of Field Service Experience
* Ability to read and interpret drawings (mechanical, electrical, hydraulic)
* Familiarity with electrical, electronic, hydraulic, and mechanical principles
* Experience working with cross-functional teams such as Engineering, sales, and operations to help resolve site-specific difficulties
* Bring unique solutions as needed to meet customer requirements and drive product improvements
It would be a plus if you also possess previous experience:
* Strong problem-solving and communication skills, with a logical thought process a must
* Working with PLCs, Specifically Allen Bradley, WAGO, and Siemens
* Familiarity with water treatment processes is considered an asset
* Experience in dealing with technical issues in a customer service setting is considered an asset
* Strong organization and project management skills, ability to effectively manage multiple priorities and complex tasks
Every person is unique, but we all have something in common: the need for safe, clean water. Only by bringing together people with diverse ideas, perspectives, and backgrounds can we solve the complex water problems of our changing world
At Trojan Technologies (www.trojantechnologies.com), we believe success for all comes from the contributions of every single one of us. That's why we foster an environment where every associate has a voice, is valued and respected, and feels safe sharing their thoughts. After all, sharing our different viewpoints and experiences enables us to find creative and innovative ways to accomplish our shared goals.
Trojan is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone can access clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions, made up of over 16,000 associates across our Water Quality and Product Identification segments, all united by a powerful purpose: safeguarding the World's Most Vital Resources.
The salary range for this role is $30 - $40 usd/hour. This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range, which is only applicable for jobs in New York City. This range may be modified in the future.
This job is also eligible for bonus pay.
We offer eligible employees a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and a 401(k).
You can apply for this role through the Careers Page at (or through the Workday Find Jobs function if you are a current employee)
Note: No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $34 - $38 USD per hour. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ...@veralto.com to request accommodation.
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We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.