HOPE For more than two decades, HOPE has been improving lives by helping entrepreneurs, homebuyers, families and communities become more financially secure. Developing, rewarding, and retaining the industry's best and brightest talent isn't just good for business - it's also the right thing to do. We create a work environment that fosters creativity, encourages collaboration, and provides the opportunity for our employees to do their best work. All while offering a generous and competitive benefits package. If you share our commitment to service with integrity and producing results while doing things the right way, we invite you to explore the dynamic and rewarding career opportunities at HOPE. Job Summary The Business Analyst I is primarily responsible for database management and query over a large number of internal and external data sources for internal program management and external reporting. The analyst is also responsible for researching and analyzing various programs and associated data in order to assess program impact and efficiency, understand gaps in expectations and/or success of programs, evaluate proposed products and programs, recommend alternative products or processes, financial analysis of the market, and corporate performance. The position is Remote USA. Primary and Essential Functions
- Provide program, data and analytic support to ensure proper analysis, staffing, monitoring, reporting and overall implementation success of each initiative
- Track and manage strategic projects and operational initiatives
- Provide assistance on program design, implementation, oversight and reporting
- Research data and policy items relevant to programs and performance
- Ability to learn and navigate end user software systems
- Ability to understand complex business processes and use cases and translate into meaningful requirements for development
- Ability to test, diagnose, and debug reporting issues when reported
- Attend project meetings and provide feedback to team
- Prepare and present options, risk, findings, status, and conclusion of new programs from thought, design, and through implementation
- Assist in identification of information technology to support new strategy and programs
- Perform other duties as assigned
Competencies/Skills
- Proven work experience as a data analyst or business data analyst
- Technical expertise regarding data models, database design development, data mining and segmentation techniques preferred
- Strong knowledge of and experience with reporting databases (SQL, Oracle etc.), use of SQL query language, and programming (XML, JavaScript, or ETL frameworks)
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
- Dashboard visualization skills (Power BI, Tableau, etc.)
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Datascience experience is a plus.
- Display analyses results in text and visually using PPT, Excel, and other presentation formats to communicate results (reports, briefings, spreadsheets, dashboards,position papers, email response to taskers, etc.)
- Administer quality control and process improvements activities, including data entry, data cleaning, data coding, survey design, and use and presentation of analyticsstemming from survey results and supporting data.
- Strong verbal communication skills
- Strong writing skills with the ability to clearly document business procedures and processes
- Possess strong business acumen with the ability to build relationships with other departments and interact professionally with a diverse group
- Ability to manage strict deadlines and multitask
- Ability to train and work with end users on understanding reporting systems
- Ability to work independently
Desired Qualifications
- Bachelor's degree in business, mathematics, economics, computer science, information management, statistics or the equivalent experience
- 1 to 3 years of related experience preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)