Clinical Support Staff
: Job Details :

RVCC is looking to hire a Clinical Support Staff for the Holyoke Outpatient Clinic!River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch. We do that by being good stewards of our resources and providing efficient and cost-effective care for all.Overview of Job Responsibilities:* Provide secretarial and clerical support for the effective operation of the assigned site location* To coordinate and schedule appointments or meetings, as requested, for the professional staff* To verify client information at the time of visit* To organize and maintain accurate files and records and to retrieve files as necessary* To answer phone calls promptly and courteously and to take and communicate message accurately* To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures* To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly* To assist the Site Director and professional staff with special projects and to perform other duties relative to site operations, as assigned or directedJob Requirements:Education Level - High School Diploma or GED.Years of Experience - 6 months experience in an administrative and computerized office environment required.Skills/Abilities - Bilingual (English/Spanish) preferred. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the professionLicensing - none.Schedule:Monday-Friday 8:30 am - 5:00 pm with Saturday and evening rotation coverageBenefits:Generous time off benefits for eligible positionsExcellent and affordable insurance including health, vision, dental and pet insuranceFree access to VHS Fitness & Relaxation centerMileage reimbursement403b matchCEU reimbursement up to $1,000 per yearTuition reimbursement up to $7,000 per year