Billing Specialist
: Job Details :

Duties/Responsibilities:

• Maintain accurate records of client accounts and outstanding balances, adding new accounts or missed payments to the accounts receivable database.
• create invoices and billing materials and send them to customers electronically.
• Collaborate with customers, and other team members to resolve billing inconsistencies and errors.
• Work closely with accounting department to ensure credit card payments are processed appropriately
• Collaborate with Service Technicians and Dispatchers to gather essential information about customers and billed services.
• Other duties assigned by supervisor.

Requirements:

• Strong written and verbal communication skills
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail.
• Excellent customer service skills.
• Experience in Microsoft office (Excel, Word, Outlook).
• Ability to maintain confidentiality.
• Develop and maintain positive relationship with peers and superiors.
• Ability to accept instructions and assignments.

Education/Experience:

• 3 year experience in billing, customer service, administrative, or related field.
• High school diploma or equivalent.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.