Job Location : Albany,NY, USA
PREFERRED QUALIFICATIONS: • Proficient in Microsoft Office • Work independently • Be Detail Oriented • Use effective time management • Be able to communicate efficiently verbally and in writing • Offer constructive feedback and provide suggestions to improve current procedure • Using the skills above would allow new staff to research and resolve account issues. Duties Description DESCRIPTION OF JOB DUTIES: Duties include but are not limited to: 1. Review collateral documentation received from lenders and update the Debt Management and Collection System. 2. Request Promissory Notes and storage location documentation from lenders/servicers. 3. Review loans eligible for mandatory assignment to the federal government. Process corrections for accounts that fail edits. Prepare files to be sent to the U.S. Department of Education. 4. Maintain, update and correct various spreadsheets, reports, and databases. 5. Prepare routine reports or assist others in the preparations of reports, following established guidelines. 6. Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents. 7. Receive, screen, review, and verify documents, forms, promissory notes, and other documents for completeness, content, and accuracy. 8. As needed and as directed, contact various internal and external parties to obtain information. 9. Enter data and information into and retrieve data and information from computerized systems. 10. Assist in gathering or compiling data for reports, tables, or other products. 11. Process incoming and outgoing mail. 12. Filing, faxing, and scanning. 13. Other duties as assigned. Additional Comments METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at ...@hesc.ny.gov by the filing deadline listed in this posting. Some positions may require additional credentials or a background check to verify your identity. Name Higher Education Services Corporation Telephone 518####### Fax Email Address ...@hesc.ny.gov Address Street 99 Washington Ave City Albany State NY Zip Code 12110 Notes on Applying METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at ...@hesc.ny.gov by the filing deadline listed in this posting.