Reporting directly to the Associate Dean for Student Affairs and Admissions, the Admission Specialist will perform a wide range of complex and confidential administrative and clerical support duties. These duties include coordinating and responding to prospective students and implementing all the administrative processes of the School of Medicine (SOM) Admissions Committee. This position will also be responsible for preparing management reports as required by the Office of Student Affairs and Admissions. This position reports to the Associate Dean of Student Affairs and Admissions.
Daily Operations- Reviews and evaluates application credentials for completeness and analyzes applicants' academic credentials to the minimum admissions standards established by the Admissions Committee.
- Verifies that all submitted material are accurately maintained.
- Reviews and evaluates files and makes recommendations based on SOM requirements.
- Represents the School of Medicine in recruitment of new students and participates in the evaluation of applicants.
- Attend recruiting events, open houses, fairs or information sessions on occasion, as needed.
- Assist in developing and implementing a plan to recruit a diverse pool of potential applicants.
- Provides information to potential applicants via phone, email, mail or in person.
- Responds to prospective student and applicant inquiries via phone, email, and walk-in appointments.
- Schedule the virtual interviews for candidates and Admission Committee Members and the student ambassadors. Inform the AC chair or the Associate Dean of Student Affairs and Admission when there are changes or no shows for AC, students or candidates.
- Makes recommendations on admission requirements.
- Communicates with and advises prospective applicants on application-related questions and issues.
- Compiles, updates and records Interview Day evaluations for interviewed candidates. Works to maintain the integrity of the student database (admissions to permanent records) in order to ensure complete and accurate records.
- Generates, updates and publishes admission and applicants
- Other duties as assigned.
Required Skills- Solid working knowledge of office processes and business policy development, and of related computer software and electronic communications tools.
- Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
- Ability to work across teams and with a variety of projects and constituencies.
- Requires excellent communication and interpersonal skills and ability to provide information and service to a wide range of internal and external contacts.
- Ability to work in a stressful environment.
- Must be team oriented.
- Accepts constructive criticisms.
- Prior admissions experience preferred.
- Significant experience providing senior-level support in a university/college setting is required.
- Possesses solid working knowledge of subject matter.
- Demonstration of exceptional interpersonal skills in coordinating and working collaboratively with diverse groups to achieve complex objectives.
- Strong oral and written communication skills.
- Strong computer skills, including demonstrated proficiency using the Microsoft Office Suite (Word, Excel, PowerPoint, and Access).
- Ability to build collaborative relationships and identify and seek needed information/research skills.
- Analytical thinking skills.
- Ability to meet deadlines.
- Must possess a demonstrated ability to manage a workload of diverse tasks and organize and prioritize work flow.
- Ability to type and compose correspondence for signature.
- Coordinate schedules and activities, exercise discretion and communicate efficiently.
- Strong problem-solving skills and the ability to work independently on a variety of tasks.
- Must be detail-orientated
- Prior work experience with a medical school or health professional program preferred.
Required Education and Experience- Bachelor's or master's degree in business or health administration, sociology, psychology or related field; preferred.
- Three or more year assisting related experience required with proven office administration and customer service skills.