Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers. Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans. Position Schedule: *Full time 3pm-11pm, 5 days a week including Saturday, Sunday, Monday; schedule subject to change in order to meet agency needs Position Location: Onboarding and training will take place at Pico/Robertson office location for 30-90-day period.Essential Duties Include but are not limited to:
- Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.
- Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).
- Work closely with residents to meet program goals and expectations.
- Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)
- Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.
- Proactively communicate information as it pertains to community-living and the home environment.
- Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment.
- Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.
- Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.
- Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.
- Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.
- Provide all necessary documentation of resident behavior and interventions attempted.
- Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.
- Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.
- Ensure the safety and security of the home through proper end-of-shift lock up protocol.
- Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.
- Purchase weekly groceries and supplies for the home.
- Assist with transporting residents in organization and/or personal vehicle.
- Occasional staffing of other days/times/hours as needed and as available.
- Attend house, program, and agency meetings and weekly supervision.
Required Qualifications
- Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)
- High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.
- Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.
- Ability to work as a part of our Harvest Home team while also working independently.
- Smart Phone Needed .
- CA Driver's License and Personal Vehicle for occasional resident transportation.
- Acceptance of organization ministry standards (to be provided after application).
- Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.
Preferred Qualifications
- Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc.
- Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.
- Prior experience working in a shelter, group home, and/or residential treatment program.
- Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience
Additional Qualifications (Post-Offer)
- Criminal background check
- TB clearance and documentation
Benefits
- Health, Vision, Dental + life insurance
- Training & Development budget