Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority. Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients. Responsibilities
- Greet patients and visitors with a warm and welcoming demeanor.
- Check-in patients, verify their information, and update electronic medical records accurately.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist patients in completing necessary forms and understanding office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Maintain the cleanliness and organization of the reception area.
- Coordinate with medical staff to optimize patient flow and use of resources.
- Insurance Eligibility
Requirements
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to handle a fast-paced environment and multiple tasks simultaneously.
- Empathy, compassion, and professionalism in dealing with patients and their families.
- Ability to work well as part of a team.
- Reliability and punctuality in attendance.
Benefits Benefits: •401(k) after a year of service •Dental insurance •Health insurance •Paid time off •Vision insurance