Job Location : New York,NY, USA
Union Square Events
+ We are hiring immediately for a full time BANQUET EVENT CONCIERGE position.
+ Location: New York Marriott Marquis - 1535 Broadway, New York, NY 10036. Note: online applications accepted only.
+ Schedule: Full time schedule; flexible. Days and hours may vary; evenings, weekends, and holidays are included. More details upon interview.
+ Requirement: Previous guest services experience is preferred.
+ Perks: Free shift meals, uniform jacket provided, and willing to train!
+ Pay Range: $32.00 to $34.00
*Internal Employee Referral Bonus Available
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Founded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.
Banquet Event Concierge
Summary: Event Concierges are responsible for ensuring the smooth operation and execution of events. They serve as the point of contact for attendees, vendors, and staff, providing excellent customer service and addressing any issues or concerns that arise.
Essential Duties and Responsibilities:
+ Ensure the effective coordination of events and the satisfaction of guests.
+ Read and analyze banquet event orders (BEOs) to gather guest information, determine proper setup, timeline, specific guest needs, buffets, action stations, etc. and collaborate with all event staff to accommodate client and guest requests
+ Meet group coordinator/host(ess) before functions, make introductions, and ensure that all arrangements are agreeable including but not limited to timing and guarantees of food and beverage, set up details, steps of service, the meeting agenda, and details of the agenda
+ Check room set-up before function start time to ensure BEO directions are properly followed including but not limited to furniture placement, tablecloths, silverware settings, buffets, etc.
+ Assist with managing all event operations (preparation, set up, tear down, etc.)
+ Provide clear, concise, and timely communication of detailed requirements to other departments.
+ Interact with guests to obtain feedback on food quality and service levels; effectively responding to and handling guest problems and complaints.
+ Ensure all details are handled in a consistent and professional manner.
+ Provide periodic reports to the Banquet Manager regarding activities and status of events.
+ Perform other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Union Square Events maintains a drug-free workplace.
Req ID: 1352627
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We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.