Job Location : all cities,OH, USA
**12:30 PM - 9:00 PM ET offers a $1.50 additional shift differential**
**$18.50 total hourly rate for this shift/ + $10,000 annual targeted commissions!**
**($400 monthly performance bonus guaranteed 12 months)**
**This position will work on a hybrid schedule:**
**Mondaysand Fridays from home /** **Tuesdays through Thursdays on-site at our headquarters in Stow, OH.**
You will work to establish payment solutions for past-due credit accounts through outbound and inbound customer call interactions via a dialer system.
You will work weekdays only, you will be paid every other Friday, and earn hourly wages plus a minimum $400 per month performance bonus for the first 90 days. Performance-based bonuses are paid monthly.
**WHAT YOU WILL DO**
+ Receive outbound calls and/or receive inbound customer calls surrounding commercial past due credit accounts via a dialer system.
+ Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency and to advise of proper payment arrangements.
+ Properly document collection actions and status of account.
+ Process electronic debit, credit, and check payments over the phone.
+ Maintain professional interaction with all Matco Tools personnel and customers at all times.
+ Other duties as assigned.
+ **6 months of collections** experience in a call center environment preferred
+ Motivated, goal oriented, persistent, and a skilled negotiator
+ Must have a high sense of integrity
+ Proven account management skills are required in order to create, maintain and enhance customer relationships while resolving past due accounts.
+ Carry out responsibilities with minimal direction and work well in a team environment
+ Must be able to work the 12:30-9:00 pm shift on a hybrid schedule (Tuesdays through Thursdays on site, Mondays and Fridays from home)
+ High school diploma or equivalent required
#LI-AN1
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com.
BENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company's website at www.vontier.com .
**#LI-JE1**
Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.