QUALITY ASSURANCE SPECIALIST
: Job Details :

Overview

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

Job Description

General Functions

Responsible for monitoring and evaluating the quality and appropriateness as per the defined standards. Conducts regular reviews and monitors the data and ensures actions taken as a result of the reviews will be documented. Coordinates with the team to ensure optimum outcomes are achieved. Coordinates and reviews of the results of focus studies and data collected.

Work requires independent judgment and is performed under the general supervision of the assigned supervisor. Work is evaluated for effective quality management and compliance.

Representative Duties/Assignments

Duties may vary based on the area of assignment.

* Conducts regular reviews to ensure quality assurance/ quality control of procedures and data collected.

* Prepares and conducts focus studies in the area of assignment.

* Reviews all data and recommends improvement related to the area of assignment.

* Writes policies and standard operating procedures and ensure that all quality documents are consistent with the requirements.

* Analyzes data collected to trending and comparison.

* Coordinates and prepares reports and may serve on various committees.

* Performs supervisory duties as instructing planning, assigning and reviewing the work of others as it relates to quality improvement.

Fire Rescue EMS QA/QI (Additional Duties)

* Provides Quality Improvement education, as assigned

* Develops curriculum and conducts EMS classes and trainings, as assigned.

* Maintains working understanding of the OCEMS system protocols, OCFRD policies, and procedures.

* Maintains medical skills and proficiency.

* Attends assigned meetings and work groups representing the agency.

* Prepares presentations including the collecting and analyzing of data and statistics, summarizes findings, and providing suggestions.

Minimum Qualifications

Fire Rescue EMS QA/QI

Bachelor's degree from an accredited institution, in Fire Science, EMS management, Public Administration, Data Analytics, or a closely related field or an equivalent combination of education and experience .

Preferences

Fire Rescue EMS QA/QI

3 years of field experience as a certified Paramedic in a fire or EMS transport-based system

3 years of field supervisor experience in the rank of Lieutenant or higher (or equivalent)

Working knowledge of the OCEMS protocols

Application Deadline

Open Date: 10/06/2024

Close Date: 10/19/2024

This posting is subject to close without prior notice.

Salary Information

Pay Grade: 019 - From $31.80 to $41.35

FLSA Status: Exempt

Placement based on Education and Experience

Benefits

* 10 paid holidays andup to 2 floating holidays annually.

* 18 days paid time off per year.

* Longevity bonus based on years of service.

* 6 days of paid TERM (sick) time annually.

* Low-cost medical, dental, vision, additional life insurance.

* Free basic life, long term disability, and employee assistance for all the family members effective on day one.

* Participation in the Florida Retirement System.

* Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.

* Free access to Wellworks gyms and OrangeCounty Recreation Centers.

* Free onsite wellness coaching, including dietician and nurse.

* Tuition reimbursement program.

* Earn service time to forgive student loans.

Disclaimer: Benefits mayvary for employees under collective bargaining agreements.

For more information on Benefits visit -

Veterans Preference

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.

Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

Educational Requirements

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Notes

Current certification by the State of Florida as a Paramedic (or Registered Nurse with Emergency Medical Services (EMS) related experience) with at least 1 year of field experience.

Must possess and maintain or complete and successfully pass all requirements for certification for Basic Life Support CPR (BLS), Advanced Cardiac Life Support (ACLS) and PreHospital Trauma Life Support (PALS).

Employees that do not possess the BLS, ACLS and/or PALS, must attend the first available classes scheduled by Orange County Fire Rescue and successfully obtain within 90 days of employment and maintain this certification.

Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.