Job Location : Grand Prairie,TX, USA
Join the Guest Services team at The Epic Recreation Center and help create a thriving community experience! In this role, you'll oversee our recreational facilities, ensuring clean, well-maintained spaces, smooth daily operations, and engaging programs for all. You'll manage cash transactions, work closely with city staff, and build strong connections with citizens, making a positive impact every day. Apply today to join the City of Grand Prairie and be part of something Epic!
* Facilitates communication for the facility by addressing customer inquiries, suggestions, and complaints. Greets customers, answers phone calls, assists with program registration, and reports suggestions and complaints to the supervisor.
* Manages transactions and closes the cash register by accepting payments, issuing receipts, and accurately recording received money. Ensures correct customer charges by staying informed about all program times and prices. Responsible for counting daily revenue, organizing petty cash, and securely depositing money into the safe.
* Oversees facility operations by supervising hallways, distributing equipment, directing customers to appropriate locations, and promoting programs to patrons. Responsible for record-keeping tasks, including daily program updates, and overseeing the distribution of various documents such as registration forms, rosters, and other pertinent paperwork.
* Ensures the cleanliness and organization of facility interiors by managing office area, organizing storage spaces and performing cleaning tasks.
* All other duties as assigned by a supervisor/manager within your department/division.
* Regular and consistent attendance and punctuality for the assigned work hours is essential.
Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be:
* Education: Work requires the ability to read and understand written instructions, to understand simple processes and the routine operation of machines. Level of knowledge equivalent to less than high school or equivalency.
* Experience: Preferred but not required.
* Licenses: Valid Driver's License preferred.
* Certifications : CPR/First Aide Certification, training upon hire.