At , youre more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Join !Our client has a brand new opportunity for a Field Service Technician to join their team onsite in Evansville, AR and provide unparalleled technical support. This Technician will travel within a radius of 50 to 125+ miles daily, supporting locations in Ft. Smith, Van Buren, Fayetteville, S. Fayetteville, Tahlequah, and / or Muskogee, and is required to have a valid drivers license.Duties and Responsibilities:
- Understand AC / DC and backup power concepts
- Troubleshoot and resolve IT / Data issues promptly
- Manage triage, troubleshooting, and resolution to client scope on IT equipment
- Document efforts, issues and resolutions, close cases / tickets daily
- Track and monitor issues, provide notes and feedback
Skills and Qualifications:
- Minimum 1+ years of IT support experience
- Familiar with various operating systems (e.g., Windows OS, OSX, Linux / Unix) and IT equipment
- Insight to POS, PC, Printers, Servers, Network switch equipment
- Experience desired in copper and fiber cabling and various terminating connectors, including CAT6 punchdown and terminations, is critical
- Exceptional customer service skills
- Must be self-motivated and have the capability to complete projects ahead of schedule
- Excellent time management and reporting skills
- Will occasionally work at heights of 20' to 25', lift equipment training provided
Full COVID-19 vaccination may be required.We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** Supports Equal Employment Opportunity** , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit . #INDEXL