Job Title: Data Entry and Word Processing Employment Type: Contract Work Hours: 37.5 hrs./week Work site: 100% Onsite Location: 59 Maiden Lane, 38th Floor, NY 10038 Job Duration: 1 Year The employee will be working closely with the Surveillance and Regulatory Compliance units and will be responsible for reviewing and processing license and permit applications and renewals following the implementation of the Office of Cannabis Management (OCM) laws, rules, and regulations. Required experience: Three years of full-time experience in a position where your primary responsibility is providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts. pplicants with degrees or college semester credit hours will be credited with experience as follows:
- 30 semester credit hours - 1 year experience
- 60 semester credit hours - 2 years' experience
- 90 semester credit hours - 3 years' experience
Duties include, but are not limited to:
- Respond to written and verbal inquiries and complaints from applicants, licensed entities, and various stakeholders.
- nswer questions from applicants on the requirements of various licensure programs; assist applicants in completing applications.
- Review of license applications and ensure applications are complete; follow up with applicants to correct deficiencies.
- Review applicant's criminal justice history (including coordinating submission of fingerprints with Division of Criminal Justice Services).
- Research database for other cannabis businesses located near applicants.
- Review application locations to ensure they are in compliance with local laws.
- Make corrections to resolve problems in processing applications.
- Provide preliminary application recommendations to supervisory staff.
- Work closely with other program units when needed.
- Complete other special projects; as assigned.
Misc. Information:
- This is a 37.5 hour per week position; hours are flexible between 8am-5pm Monday to Friday.
- Option for remote/hybrid schedule may be discussed upon interview.
- Interviews will be conducted via Webex
- Training is provided to the candidate.
The Nexus Staff Difference:
- Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
- We offer weekly payments via ACH (Automated Clearing House).
- Serving as Prime Vendors to New York State and New York City for over 10 years.