Magnolia River is an industry leader in engineering, inspection, GIS, software, and consulting solutions. With the backing of Warren Equity Partners, our reach extends across 40 states, powered by a dynamic team of just under 1,000 professionals. We specialize in transforming the utilities, oil and gas, water, and pipeline sectors by delivering innovative solutions that boost efficiency, enhance safety, and ensure regulatory compliance. Magnolia River is currently seeking a Collections Specialist to join our accounting team! The Collections Specialist is responsible for ensuring timely collection of outstanding debts. This role involves working directly with customers to resolve payment issues, maintain accurate records, and support the finance team in managing cash flow. **This role will sit in-office. Compensation is based on experience.** Duties and Responsibilities:
- Ensure all overdue payments are collected efficiently
- Communicate with customers to follow up on outstanding balances
- Review account information for accuracy and resolve discrepancies as needed
- Negotiate payment arrangements while adhering to company policies and legal regulations
- Maintain up-to-date records of communications, payments, and agreements within the accounting system.
- Collaborate with the finance team to reconcile accounts and prepare reports on collections status.
- Monitor aging reports and take proactive steps to minimize overdue accounts.
- Assist in developing strategies to improve collection processes and reduce days outstanding.
- Perform other duties as required by assigned projects.
Knowledge, Skills, and Abilities:
- Knowledge of relevant laws and regulations related to collections.
- Proficient with various administrative software applications including, but not limited to, Microsoft Word, Excel, Outlook, etc.
- Familiarity with project documentation and reporting requirements.
- Strong oral and written communication and interpersonal skills.
- Strong negotiation skills.
- Strong attention to detail and ability to spot errors.
- Strong organizational skills
- Ability to adjust to a fast-paced environment and meet project
- Ability to maintain confidentiality and exercise
Education and Experience:
- High school diploma or the equivalent plus a minimum of two (2) years of experience in collections, accounts receivable, or credit management is required.
- Associate degree or higher in accounting or a related field is preferred.
Physical Demands:
- Duties are performed in an office
- Must be able to remain in a stationary position at least 50% of the
- Consistently operate a computer and other office productivity
- The person in this position frequently communicates with co-workers and clients. Must be able to exchange accurate