DescriptionAre you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast-growing industry? At IGS Solutions LLC (Los Angeles, CA), our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We are building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market! We are rooted in California and have expanded our market to Michigan. We currently have operations in Nevada and Washington with plans to soon expand and build distribution networks to future markets in more than 60 countries! Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you! We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow! Position Overview: Reporting to the Management team, our Sales Associates understand that Retail is a billboard for the brand. They take pride in being a professional, enthusiastic, and knowledgeable brand ambassador inside and outside the store to ensure the Company's success within the recreational cannabis landscape. Our Sales Associates are curious, thoughtful, and sales-oriented people who impart cannabis wisdom and create positive customer relationships to build a loyal customer base. Job Functions:
- Work as a team player and contribute to a positive working environment
- Exceed expectations by working to meet the Company's mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
- Promote an environment and culture that is focused on positive and healthy interactions that align with the Company's core values
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
- Demonstrate an elevated level of cannabis knowledge and curate experiences that go beyond expectations
- Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service
- Drive customer visit goals and increase the number of returning customers; successfully achieve sales goals and business metrics
- Fulfill pick up orders
- Seek opportunities to contribute to and improve business results daily
- Adhere to all company training and operational standards and procedures
- Be knowledgeable around company communication, rollouts, directives, and procedures
- Abide by all company policies and programs
- Adhere to all legislative requirements of cannabis retailers, including federal, state and DCC laws and regulations
*Other duties may be assigned Qualifications:
- Minimum 21 years of age
- High school diploma
- Hiring preference will be given to those candidates with open availability
- Open availability is defined as the ability to work all hours required without restrictions, including days, evenings, weekends, overnight shifts, and holidays.
- All employees must be able to work 2 weekend days (Friday-Sunday), but management reserves the right to assign days depending on workforce needs
- At least 1 year of retail/hospitality experience preferred
Benefits:
- Partnered with United Food and Commercial Workers International Union (UFCW (United Food and Commercial Workers)) who partners with cannabis workers, patients, consumers, community allies, elected officials, and business owners to help lead the development and stabilization of the emerging cannabis industry to help workers secure better wages, protection, and benefits.
- Retirement plan (IAP) with Employer contributions
- Full time status based on seniority
- Medical Insurance for part time and full-time employment
- Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
- Sample incentives (when available)
- Annual employee appreciation discounts on STIIIZY merchandise
- Paid holidays
- Employee discounts on top of already highly competitive prices
- Company-sponsored events and team-building activities
Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of standing, sitting at a desk, and working on a computer.
- Be able to stand for prolonged periods of time, bend, kneel, squat, and twist.
Equal Employment: We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training