Job Location : Austin,TX, USA
WHO WE ARE: Texas Workforce Commission (TWC) helps promote the economic prosperity of employers, individuals, families, and communities in Texas. We do this through a variety of services that help ensure individuals have the skills that employers need and that employers can find the skilled workers they need. While we are based in Austin at 1117 Trinity Street, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is a remote position. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: We are looking for a creative and experienced Data Analyst III-IV to join the Data Visualizations team in TWC's Division of Information Innovation and Insight (I|3). The division supports the agency's mission by leveraging data to improve decision-making and service efficiency. That is, we leverage Data for Prosperity. The data analyst will support I|3's mission to produce data visualizations and analyze data to better serve the employers, individuals, families, and communities of Texas. Our ideal candidate is a self-starting, motivated, and collaborative problem solver who understands the value of teamwork, critical thinking, attention to detail, interpersonal skills, and data analysis to assist in management of TWC programs. Candidates must be enthusiastic about working collaboratively with teammates, TWC staff, and other state agency staff to deliver accurate information on deadline to a wide variety of stakeholders, including other State Agencies and Local Workforce Development Areas (LWDA). Candidates will have the opportunity to apply their mindset to develop, maintain, and improve accessible, innovative dashboard products, and ultimately make a difference in the lives of Texans. WHAT YOU WILL DO: The data analyst will perform moderately complex to complex (journey-level) data analysis and data research work. This involves conducting detailed analysis of and extensive research on data; providing results; and monitoring and implementing data quality. Successful candidates may provide technical assistance and guidance to others. Works under general supervision, with limited to moderate latitude for the use of initiative and independent judgment in some cases. The data analyst develops, optimizes, and maintains data visualizations; user documentation; answers support tickets; supports business requirements gathering and documentation; and supports server health and maintenance. Successful candidates will have the opportunity to participate in a highly collaborative work environment and develop innovative solutions to business needs. YOU WILL BE TRUSTED TO: -Consult with internal and external customers to identify user needs for business requirements, data sources, and new data visualizations. -Participate in the development and review of complex documents to implement data visualizations. -Compile and query data, via an Oracle Enterprise Data Warehouse, based on business requirements to ensure accuracy and understanding of the requirements for development, optimization, and maintenance of data visualizations. -Analyze data using standard statistical tools, methods, and techniques with Oracle SQL Developer, Tableau Desktop, and Microsoft Excel for development, optimization, and maintenance. -Identify and interpret data patterns and trends and assess data quality. -Clean and prune data to discard irrelevant information according to business requirements for data visualizations. -Lead, prepare, and/or present concise, comprehensive technical reports, interpret data, identify alternatives, and make or justify recommendations on data revisions. - Assist in defining, developing, and implementing data and visualization standards to meet federal and state accessibility requirements. -Assist in developing data quality measures, analyzing data quality results, and implementing necessary changes to ensure data quality improvement. -Perform on-call duties including: answering Service Now Tableau Support tickets, server maintenance, and report maintenance. -May develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. -May establish and maintain standard work procedures governing the appropriate use of data. -Perform other duties as needed YOU QUALIFY WITH: -Data Analyst III: High school diploma or equivalent plus two years of full-time experience in data analysis, research, compilation and/or reporting work. -Data Analyst IV: High school diploma or equivalent plus three years of full-time experience in data analysis, research, compilation and/or reporting work. -Both Levels: Each year (30 semester hours) of coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field may be substituted for one year of full-time experience in data analysis, research, compilation, and/or reporting work. YOU ARE A GREAT FIT WITH: -Experience using Tableau Desktop and Tableau Server. -Experience with statistics and analyzing data sets. -Experience with running queries in Oracle SQL Developer. -Experience presenting findings, workshops, and demonstrations of work products. -Experience with data models, database design development, data mining, and segmentation techniques. -Experience with record keeping, including security procedures for handling, protecting, and distributing confidential data. -Experience with analyzing problems and devising effective solutions. -Experience with conducting data searches. -Experience with compiling, reviewing, and analyzing large amounts of data efficiently while conserving server and enterprise data warehouse resources. -Ability for critical thinking with an eye for information analysis, objective evaluation, and problem-solving. -Ability for strategic thinking with an eye for self-directed planning, goal setting, vision, pattern recognition, and risk assessment with opportunities for evaluation. -Experience with preparing reports while maintaining accuracy and attention to detail. -Experience with accessible products. (Section 508 of the Rehabilitation Act of 1973 and Title 1 Texas Administrative Code (TAC) Subchapters 206B and 213A) -Ability to communicate effectively. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $4,552.00 - $5,833.00 /month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: HOW TO APPLY: -To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo. - TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas . -In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. -A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.