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County Casework Manager 1 (Local Government) - Pike Co C&Y
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County Casework Manager 1 (Local Government) - Pike Co C&Y
Salary
$56,056.00 Annually
Location
Pike County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2024-90304-L0627
Department
Local Government
Division
HS Pike Co Child Welfare Servi
Opening Date
10/31/2024
Closing Date
11/13/2024 11:59 PM Eastern
Job Code
L0627
Position Number
80006746
Union
Non-Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88212752
Bureau / Division
Pike County C&Y
Worksite Address
506 Broad Street
City
Milford, Pennsylvania
Zip Code
18337
Contact Name
Michele Burrell
Contact Phone
570.###.####
Contact Email
...@pikepa.org
+ Description
+ Benefits
+ Questions
THE POSITION
NOTE: THIS IS A REPOSTING OF CS-2024-90304-L0627. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM JULY 31, 2024 TO AUGUST 13, 2024, YOU CANNOT SUBMIT A NEW APPLICATION.
If you have an interest in helping children, youth, and families, then we may have the position for you! Pike County Children & Youth Services is actively seeking a Casework Manager 1 to round out our staff. You will supervise and oversee a variety of child abuse and neglect services including investigations, in-home services, and placement services. These are challenging and very rewarding positions. Join our team of professionals and make a positive impact with the work you do!
DESCRIPTION OF WORK
This County Casework Manager 1 position oversees County Casework Supervisors and assists with the planning, development, and modification of programs, policies, and practices. Responsibilities include:
+ Monitoring, evaluating, and coordinating work in each operational unit.
+ Representing the agency in the absence of the Administrator, on boards and with community services organizations, and while attending or testifying at hearings.
+ Ensuring that services are provided in accordance with objectives, rules, regulations, policies, and procedures as well as case management and social services principles and practices.
+ Assisting in the development and implementation of policies, practices, and standards.
+ Performing administrative and supervisory functions to include assisting in the preparation of the annual plan, budget, studies, and correspondence as well as training new supervisors and making recommendations regarding personnel actions and the selection of applicants for positions.
Work Schedule and Additional Information:
+ Full-time employment
+ Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
+ This position is scheduled for on-call and overtime as needed.
+ Salary: In some cases, the starting salary may be non-negotiable.
+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS:
Minimum Experience and Training Requirements:
+ Three years of experience in public or private social work which included one year in a public welfare program and one year in a supervisory capacity; and a bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences;or
+ Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
Other Requirements:
+ You must meet the PA residency requirement ( Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link ( Info/Pages/default.aspx) and click on Residency.
+ Hiring preference for this vacancy may be given to candidates who live within Pike County. If no eligible candidates who live within Pike County apply for this position, candidates who reside in other counties may be considered.
+ You must be able to perform essential job functions.
Legal Requirements:
+ A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
+ Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
+ Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov .
Telecommunications Relay Service (TRS):
+ 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
+ Your score is valid for this specific posting only.
+ You must provide complete and accurate information or:
+ your score may be lower than deserved.
+ you may be disqualified.
+ You may only apply/testoncefor this posting.
+ Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
How many years of full-time professional public or private social work experience do you possess?
+ 3 years or more
+ 2 but less than 3 years
+ 1 but less than 2 years
+ Less than 1 year
+ None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess one or more years of full-time professional public or private social work experience in a public welfare program?
+ Yes
+ No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Do you possess one or more years of full-time professional public or private social work experience in a supervisory capacity?
+ Yes
+ No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
Have you completed at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer Yes to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit Info/Pages/default.aspx#q3and click on Other Information.
+ Yes
+ No
08
How much graduate coursework in social work have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit Info/Pages/default.aspx#q3and click on Other Information.
+ 60 credits or more
+ 30 but less than 60 credits
+ Less than 30 credits
+ None
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The Level of Performance you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page ( Info/Pages/default.aspx) .
+ Yes
10
WORK BEHAVIOR 1 - SUPERVISION
Provides supervision for clinical staff, clerical, and student interns (when applicable) and management of the outpatient program. Assigns, reviews, and manages staff's time and workload. Responsible for conducting interviews and making recommendations for selection of staff. Evaluates staff performance, approves time off, and provides orientation/training to new staff. Monitors employee performance and makes recommendations regarding personnel actions. Supervises professional staff development and training. Ensures that work is performed in accordance with established rules, regulations, licensing requirements, and standard practices of the profession.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have supervisory or management experience performing all aspects of this work behavior including assigning, reviewing, and managing work of subordinate staff; monitoring performance; approving leave; recommending personnel actions regarding staffing and discipline; and providing orientation/training to new staff; AND I have experience supervising professional staff development by determining training needs and ensuring the training is provided either externally or internally to actively promote a culture of continuous learning.
+ B. I have supervisory or management experience performing this work behavior in at least 3 of the following 7 aspects: 1) assigning work to subordinate staff; 2) reviewing work of subordinate staff; 3) managing work of subordinate staff; 4) monitoring performance; 5) approving leave; 6) recommending personnel actions regarding staffing and discipline; and 7) providing orientation/training to new staff.
+ C. I have supervisory or management experience performing limited aspects of this work behavior such as assigning and reviewing work of subordinate staff or providing orientation/training to new staff.
+ D. I have successfully completed college-level coursework related to effective supervision, personnel, management/ administration, or employee training.
+ E. I have NO experience or education related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name of the employer(s) where you gained this experience
+ To whom you provided supervision
+ The actual duties you performed related to supervision of staff
+ Your level of responsibility
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University
+ Course Title
+ Credits/Clock Hours
13
WORK BEHAVIOR 2 - MONITORS AND EVALUATES SERVICES OF CONSUMERS
Monitors and evaluates the need for counseling and support services, and/or additional or alternative services, of consumers and provides direction to staff about consumer advocacy services.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have experience monitoring AND evaluating the need for counseling, case management, or support services, and/or additional or alternative services, of consumers by conducting meetings with treatment teams or one-on-one meetings, telephone calls, or reviewing documents/files; AND providing direction to staff regarding consumer advocacy services to ensure consumers receive the services to which they are entitled in a human services setting.
+ B. I have experience monitoring OR evaluating the need for counseling, case management, OR support services, and/or additional or alternative services, of consumers by conducting meetings with treatment teams or one-on-one meetings, telephone calls, or reviewing documents/files.
+ C. I have successfully completed college-level coursework related to counseling or social work.
+ D. I have NO experience or education related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name of the employer(s) where you gained this experience
+ The actual duties you performed related to monitoring and evaluating the need for counseling and support services, etc.
+ Your level of responsibility
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University
+ Course Title
+ Credits/Clock Hours
16
WORK BEHAVIOR 3 - PROGRAM DEVELOPMENT
Participates in the development of program planning, policies and procedures, and service implementation as needed. Updates and implements programs/policies/services due to changes in managed care, insurance requirements, laws, regulations, etc.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have experience as a lead of a team or project in developing program plans, policies and procedures, and service implementation. I was responsible for implementing new practices to staff due to changes in managed care, insurance requirements, laws, regulations, etc. to meet the new requirements and to ensure program compliance.
+ B. I have experience as a member of a team or project compiling, analyzing, and/or reviewing program data and interpreting regulations to ensure program compliance including applying revisions/updates made to programs/policies/services due to changes in insurance requirements, laws, regulations, etc. to meet the new requirements and to ensure program compliance.
+ C. I have experience analyzing policies, procedures, services, and/or data to provide input or recommend changes to programs.
+ D. I have successfully completed college-level coursework related to policy development or research.
+ E. I have NO experience or education related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name of the employer(s) where you gained this experience
+ The type(s) of programs/policies/services that you participated in developing or updating and your role in doing so
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
+ College/University
+ Course Title
+ Credits/Clock Hours
19
WORK BEHAVIOR 4 - ANALYZES CASE RECORDS AND OVERSEES DOCUMENTATION
Oversees and analyzes case records to ensure accurate and thorough records are properly maintained (documents kept in appropriate files, documentation meets licensing requirements i.e., must have signed treatment plan or other required documentation within specified timeframes required by agency policy, managed care, insurance, licensing, laws) and in compliance to meet agency, managed care, insurance, state, and/or federal requirements. Participates in the completion of notes and other necessary service documentation as needed.
Levels of Performance
Select the Level of Performance which best describes your claim.
+ A. I have experience performing all aspects of this work behavior as stated above including overseeing and analyzing case records to ensure they were accurate, complete, timely, properly maintained, and in compliance to meet agency, managed care, insurance, state and/or federal requirements; AND I participated in the completion of notes and other service documentation, as needed. I was ultimately responsible for oversight and compliance of case records of a unit or department.
+ B. I have experience analyzing case records to ensure they were accurate, complete, timely, properly maintained, and in compliance with regulations, requirements, policies, etc. AND I participated in the completion of notes and other service documentation, as needed. I was responsible for compliance of my own case records.
+ C. I have experience analyzing documents to determine if they complied with regulations.
+ D. I have NO experience related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
+ The name of the employer(s) where you gained this experience
+ The actual duties you performed related to overseeing and analyzing case records
+ Your level of responsibility
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website