Job Location : New York,NY, USA
PURPOSE:We are seeking a Technical Administrative Coordinator with a growth mindset and a passion for process optimization, organization, and project management. Join our Information Systems team to support efforts that drive digital transformation, operational efficiency, and technical innovation across all departments of the firm.As a Technical Administrative Coordinator, your role will bridge technical and administrative functions. You will be instrumental in the day-to-day operations of the Information Systems department, and by staying engaged with our current initiatives and project pipeline, you will provide logistical and tactical project-level coordination to ensure the seamless execution of our department's technical objectives. This is an early-career opportunity reporting to the Director of Information Systems.KEY RESPONSIBILITIES:This is a dynamic, department-facing role with the following responsibilities:Provide administrative support to the Information Systems team.Maintain and manage task workflows, project timelines, and resource allocation, ensuring deadlines are met and deliverables are on schedule.Monitor and triage incoming support tickets and ensure timely routing to the appropriate team member for prompt resolution, including tracking escalations and follow-up resolutions.Serve as a primary point of contact for all correspondence, including monitoring and coordinating the flow of incoming and outgoing communication.Manage the Information Systems team's calendars, balancing technical priorities, project deliverables, and cross-departmental meetings.Take accurate notes during meetings, documenting action items, technical decisions, and follow-up requirements to ensure accountability.Assist with maintaining documentation repositories and ensuring adherence to release management protocols.Create compelling PowerPoint presentations, infographics, and other visual materials to communicate complex information effectively.Conduct research and analysis to gather insights and support system improvement efforts and decision-making.Perform other duties as assigned, demonstrating flexibility and a willingness to adapt to evolving technical and business needs.QUALIFICATIONS AND BACKGROUND:Required:Strong project management skills with the ability to prioritize tasks and manage time effectively.Excellent communication skills, both verbal and written, with a detail-oriented approach to technical documentation.Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Outlook.Experience in managing and tracking technical workflows using collaboration tools.Desirable:Proficient in using project and task management platforms, such as Asana, to track and organize tasks.Experienced with support ticketing systems like Zendesk, including handling escalations and reporting trends.Knowledgeable in Salesforce products, such as Salesforce Sales or Service Cloud.Familiarity with IT governance frameworks and a proactive approach to identifying potential bottlenecks in project delivery.KNOWLEDGE, SKILLS, AND ABILITIES:Required:Exhibits a solution-oriented and proactive approach to operational challenges.Demonstrates the ability to discern high-priority tasks and respond accordingly.Familiar with managing stakeholders across both business and IT functions.Available and responsive to questions, with the ability to track and follow up on outstanding technical inquiries.Desirable:Knowledge of change management processes, including release planning and technical governance.Shows commitment to continued professional development in operational and technical disciplines.SALARY:$55,000 - $75,000WHO ARE WE:Barasch & McGarry is proud to be the leading law firm for the 9/11 community, a law firm dedicated to helping those affected by 9/11. Although the Environmental Protection Agency assured the public that the air is safe, those living, working, volunteering, and going to or attending school near the 9/11 exposure zone breathed toxic air containing jet fuel, glass, fibers, and construction materials, and a host of known carcinogens. Tens of thousands of people have since been diagnosed with cancers and other illnesses, and thousands have had their deaths linked to the toxins.Barasch & McGarry has successfully represented more 9/11 victims than any other law firm in the country. Since September 11th, thousands of our clients — first responders, workers, students, residents, and volunteers — have received more than $3 billion in funds from the 9/11 Victim Compensation Fund. Additionally, we've helped thousands of 9/11 victims register for the free lifetime healthcare the World Trade Center Health Program provides. Barasch & McGarry is one of New York's most prominent firms concentrating on personal injury, wrongful death, medical malpractice, and firefighter rights.Barasch & McGarry is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against team members, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, victim of domestic violence status, sexual or reproductive health decision making, actual or perceived physical or mental disability or any other protected characteristic as established by law.#J-18808-Ljbffr