Job Location : all cities,GA, USA
* Possess and maintain knowledge of the community and services provided including daily activities and schedule changes.
* Possess and maintain knowledge of current events and local businesses in downtown Johnson City and surrounding area.
* Respond to all calls following proper telephone etiquette and taking detailed messages when appropriate.
* Ensure that messages are relayed promptly to the intended person.
* Offer refreshments to visitors and make them feel welcome and comfortable.
* Assist with other duties as assigned.
* Coordinate appointments and reservations as necessary for residents.
* Receive and distribute packages.
* Ensure lobby entrance is tidy and clean.
* Respond to emergency situations and safety hazard situations.
Qualifications
* Excellent customer service skills
* Good organizational and time management skills
* Good problem-solving skills
* Mature, cheerful personality
* Desire to work with senior adults
* Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.
Knowledge Requirements
* Must have minimum high school degree. (Prefer 2-4-year college degree)
* Professional communication skills
* Telephone etiquette and customer service
* Any additional required training