Director - Business Development
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Job Description Responsibilities:The Director – Business Development actively promotes and positions IQ-EQ Group's brand in view of developing and growing new sustainable business to enhance the group's revenue and profitability. The Director – Business Development will principally promote IQ-EQ Mauritius' product offering in the three segments: (1) Fund and Asset Managers; (2) Debt, Capital Markets and Corporate; and (3) Private, Institutional and Asset Owners (PIAO) and enhance visibility of IQ-EQ in targeted markets, to capture new business opportunities.Tasks:Position the Group (principally the Company) as a service provider of choice whilst maintaining and developing introducer relationships in view of generating new business opportunities and revenueEstablish himself or herself as the prime contact for new client and business partner relationships within the African, Indian and US marketsAssist the Business Development Unit (‘BU') with timely billing of clients as part of on-boarding processContribute towards revenue growth of the BU and in meeting the sales target of the BUBe actively involved in achieving the Company's financial targets and generate incremental new businessProvide support in developing and reviewing the BU's strategyContribute in devising new strategies and tactics to grow the businessEnsure effective business trips' planning and timely provision of feedback report post business tripsWork closely with the marketing team to develop specific collaterals, presentation and publications to support business development initiativesEnsure sector awareness and market intelligence to support new product development & promotion (including publishing thought leadership and attending/speaking at industry conferences and seminars)Manage the financial and contractual relationship with the client. Primary responsible for cash collection. Reviews/negotiates agreements if and when needed.Maintain and expand existing client portfolio revenues in size and quality (profit and loyalty)Build networks in client organizations in order to safeguard existing and spot new opportunitiesEnsure that client's requirements with regards to content, quality and time of delivery, legal and regulatory requirements, as well as internal compliance rules, are met in all dealings with clientsRepresent and promote IQ-EQ as ‘one company' to the clientsPrepare client offers and proposalsAnalysis of client / account performance to improve the relationship and profitability (account profitability, scope, revenue trends, competitive analysis, perceived quality and account mapping)Verify invoices to clients before they are submittedContribute in devising new strategies and tactics to grow the businessBuild up a pipeline of targets comprising of funds, corporate and trust businessEnsure consistent application of policy & process in line with Group requirementsConduct market research, client and competitor analysis to identify new business opportunitiesPrepare / assist in preparing RFPs, technical and financial proposals for clients as well as presentations, marketing materials and any other relevant collateral required.Identify and coordinate the Company's participation in key events in view of building project pipelineEnsure that the Company brand and reputation is maintained to the highest standards and also ensure that sales and revenue generation practices are consistent with the high standards of client service for which company is known.Develop and build relationship with a network of introducers both locally and overseas in order to increase new business opportunities and revenue.Provide support in implementing new sales and business development initiatives in view of identifying new opportunities and seek referrals from clients. Responsibilities include execution of sales strategies, closing of sales propositions and meeting sales targets.Identify target markets/ clients and complete detailed planning to win new businessManage seamless handover to Client Service Directors and Business Implementation teams to on-board new clientsManage introducer relationships via proactive & coordinated planningDevelop and maintain a good business partner engagement plan and activityIdentify clients' needs and product gaps and liaise with product specialist in order to develop appropriate solutionsUnderstand clients' needs in such a way that IQ-EQ can align its service offeringRepresent IQ-EQ externally and expand brand awareness with existing relationshipsAct as first point of contact for the new client for complex issues and complaintsLead, or participate in, multi department, multi jurisdiction and multi-functional account teams to win/expand large accountEnsure close interaction with the product specialist and develop close relationship with the team to support the business engagementWork in close collaboration with Ops team to ensure the highest levels of client serviceEnsure effective cooperation / liaison with key stakeholders across the Company and the GroupBe constantly abreast of latest sector / market development as well as regulatory changes and transfer the knowledge to colleagues.Work in close collaboration with other members of the BU and product specialist to manage enquiries, RFP's, proposals, etc.Ensure adherence to relevant policy, licenses, regulation & legislation, including cross-border business solicitation awareness & requirementsEnsure protection of information assets of IQ-EQ and to abide by the ISMS in place at IQ-EQKey competencies for position and level:Builds networksDrives resultsPersuadesBusiness InsightResourcefulnessKey behaviors we expect to see:In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:AccuracyApproachabilityAttention to detailPrioritizationProactivityRelationship BuildingTaking ownership