Urban Outfitters
Job Location : Doylestown,PA, USA
Posted on : 2024-11-21T20:10:48Z
Job Description :
Role SummaryProvide friendly and responsive service to create an exceptional dining experience for all guests. Uphold and improve upon all service standards of Menus and Venues Food & BeverageRole Responsibilities*
Welcome and greet all event guests* At all times, be courteous, gracious and accommodating with all guests and act as an ambassador for our brand, on and off location* Assist on larger events including weddings, festivals and fundraisers including set up and/or breakdown and/or transition* Guide Vendors through onsite set up and breakdown, monitor adherence to vendor rules* Under the guidance of the Event Manager, providing clear and prompt communication with guests acting as a point person the day-of the event* Maintain close communication with culinary team to keep abreast of changes in guest count, timeline, allergies, etc.* Work closely with the BOH during Expo Shifts* Work closely with guest of honor/bride/special guest/other to ensure a smooth event that lives up to the reputation of terrain Events* Under the advisement of the Event Manager, delegate tasks to event staff to adhere to event timelines, proper use and care of event rentals and completion of staff side-work* Responsible for facilities and reporting closing procedures as outlined by Event Manager* Monitor the inventory of event supplies and report into Event Manager, place orders through proper channels under advisement of Event Manager* Ensures health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated persons* Notify management of any patrons exhibiting behavior of visible intoxication* Communicate all guest and employee issues to manager on duty* Be ready and willing to assist fellow employees as situations ariseRole Qualifications* 1-2 yr. experience of event catering, coordinating or comparable experience in hospitality* Excellent oral and written skills* Exemplary customer service skills* Comfortable under pressure, professional conflict management and flexible yet steadfast in the face of a changing environment* Assertive and organized with the ability to tackle tasks as needed as they arise throughout an event* Strong understanding of the Terrain Brand and core values* Strong understanding of portfolio of Menus & Venues Brands* Calm and clear communication skills* Ability to work in a standing position for extended periods of time (up to 10 hours)* Certified in alcohol handling (TIP/RAMP Certification)*The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefitsEEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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