Job Location : San Antonio,TX, USA
Description
The Director, Quality Management (DQM) is accountable for the development, management and coordination of the Hospital-Wide Performance Improvement and Safety Program to include Risk Management, Infection Control/Employee Health and Staff Education for the hospital with a patient population experiencing medically complex conditions, general medical-surgical conditions with rehabilitation and wound care needs.
The Director, Quality Management (DQM) duties include:
* Management of services delivered by the QM Department (Quality, PI, Infection Control, EOC Safety, Patient Safety, Regulatory and Accreditation Surveys) based on the hospital mission, vision and facility goals.
* Identifying cost effective systems needed to support the business of the department relative to business trends, resource availability and change in customer groups and needs.
* Establishes effective working relationships through collaboration and coordination of programs and processes with physicians and other hospital employees.
* Identifies and remedies operational problems while continuously searching for performance improvement of systems and operations.
* Maintains effective communication.
* Develops and recommends policies, procedures and/or programs and processes to improve or enhance the quality, efficiency and effectiveness of outcomes.
* The fundamental components of the program include measuring performance through data collection, assessing current performance ad improving performance.
* responsible for the coordination of the hospital's accreditation, certification
and licensure processes.
* Supervises the Clinical Quality Coordinator, the Data Analyst(s), Infection Control Employee Health/Worker's Compensation Nurse, and the Risk Manager/Compliance Officer/Patient Safety Officer.
* Perform additional duties as assigned
Qualifications
Education and/or Experience:
* Minimum of a RN or related healthcare related degree.
* Minimum five (5) years clinical experience in an acute-care facility, two (2) years management experience.
* Two (2) years in Performance Improvement in acute care facility.
Certificates, Licenses, Registrations:
* Current nursing license in good standing for state of employment.
* Current certification in Healthcare Quality preferred.