Job Location : Chittenango,NY, USA
Starting Pay Rate: $21/hr
The Gaming Technician will perform repairs, maintenance, upgrades, installments and configurations of all gaming devices including but not limited to- gaming terminal, kiosks, keno devices, bingo devices and table games with computer interfaces.
What we value:
* Positive team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
* We offer support for a successful journey, including hands-on training and opportunities to advance your career.
Why choose YBR Casino & Sports Book:
* Paid weekly
* Variety of schedules
* Paid time off
* Tuition assistance
* Career-building professional development
* Discounts from dining to fuel to concerts
* Team Member appreciation events
* Quality healthcare and dental benefits
* A robust 401k retirement plan
* Dealer School
* Finance Scholarship Program
What does a Gaming Technician do:
* Provides customer satisfaction through technical support of end users by responding to and following up on support calls (routed by phone, email, radio, and face to face), work requests, and project tasks
* Performs repairs, conduct maintenance and upgrades, installments and configurations of all gaming devices including, but not limited to: gaming terminals, kiosks, keno devices, bingo devices, and table games with computer interfaces. Will utilizes all available tools and utilities for solving user issues.
* Performs routine preventative maintenance on all equipment per the Gaming Technician maintenance schedule, with assistance from Senior Level Gaming Technician as necessary.
To be successful as a Gaming Technician, you'll need:
* Associates degree in Computer Science or other related technical field and/or minimum equivalent experience of three years working in an IT environment.
* Working knowledge of Microsoft Office, Windows Operating Systems, and basic networking concepts. Must be comfortable supporting command line controls and various operating systems.
* Ability to conduct basic troubleshooting of electronics; must be able to diagnose and analyze technical problems.
* To be comfortable using power and hand tools such as crimpers, drills, soldering irons, saws, screwdrivers, multi meters and wrenches.
* Valid Driver's License
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations and a recent recipient of CNY's Best Places to Work award. Among our prominent offerings is the Turning Stone Resort Casino, a which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio extends to encompass convenience stores, government contracting technology firms, and a fully integrated cannabis operation that encompasses cultivation, manufacturing, and retail, among other ventures.
Why You Will Appreciate Us:
We pride ourselves on offering an extensive array of benefits designed to enhance the well-being and professional development of our team members. These benefits include comprehensive medical, dental, and vision plans, providing you with peace of mind regarding your health. We support your financial future with a robust 401(k) plan and offer the security of life insurance coverage.
Our commitment to work-life balance and family support is demonstrated through our team member assistance programs. You'll also enjoy our paid time-off program, which includes paid holidays. At Turning Stone Enterprises, your wellness is a priority, and we offer various wellness programs to ensure you're at your best.
In addition, we understand the importance of career growth. Our career path planning and continuing education initiatives are tailored to assist team members in achieving their professional aspirations. Join us at Turning Stone Enterprises, where professionalism meets friendliness, and together, we'll embark on a journey of growth and success. We eagerly anticipate the opportunity to welcome you to our team.
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