Us Heart and Vascular is in need of a Front Desk Receptionist to join our team at HeartPlace in Plano, TX.Duties and Responsibilities:
- Answers phone calls in a timely and efficient manner
- Transfers calls according to procedure
- Schedules appointments in a timely and efficient manner
- Schedules appointments as directed by referring providers
- Updates and uses scheduling books routinely
- Uses paging system according to procedure
- Pages providers for hospital consults/call backs according to procedure
- Confirming of appointments
- Enters authorization information on patient account in computer
- Trains on covering check in/out for other offices
- May travel to cover other offices Maintains information in a confidential manner
- Maintains work area and lobby in neat and orderly manner
- Attended required meetings and participates in committees as required
- Safeguard the privacy of patient health information
- Performs related work as required
Requirements:
- Must have at least 1 year Reception experience
- Cardiology experience a plus
- Bilingual in Spanish is preferred
- Ability to effectively communicate