Join Our TeamConsider a career with Hammes if you are interested in being a part of a dynamic and entrepreneurial environment! We have been recognized as one of the Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Money Management by Pensions & Investments. Founded in 1991, Hammes is a vertically integrated real estate solutions platform. Our capabilities include real estate strategy and planning, project management, development, investment and property management for healthcare clients and other leading institutions. Hammes is consistently ranked as one of the nation's top healthcare developers by both Modern Healthcare's Construction & Design Survey and Revista's Outpatient Healthcare Real Estate Development Report.Position Summary The Assistant Director of Property Management will assist the VP in training, managing, and mentoring a team of Property Managers for a national portfolio of medical office buildings. This position will assist with implementation of operational policies, technical systems, supporting communication activities, annual budgeting, tenant improvements and capital projects.Principal Duties and Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Responsibility for annual budgeting for property operations and capital expenditures.
- Assist in the review of the year-end operating expense reconciliation (OPRs).
- Maintain positive productive relationship with tenants to preserve the highest level of tenant satisfaction.
- Review and follow up on tenant delinquencies as necessary.
- Assist in the development and implementation of operational strategies for assigned properties.
- Manage and oversee tenant space build-outs/improvements in order to maintain a high quality of construction and to ensure compliance with construction drawings, including conducting meetings with architects, construction contractors, and tenants.
- Manage and oversee third-party groups as assigned.
- Coordinate and review property manager prepared monthly reports.
- Manage and oversee capital improvement projects.
- Train, manage, and mentor a team of Property Management personnel in conjunction with new property acquisitions.
- Assist with establishing operational policies for the platform.
- Assist in the implementation of operational strategy for the current and future portfolio.
- Work with national vendors across our portfolio for economies of scale for operational services.
- Oversee building engineers, property managers, technical systems and supporting communication activities.
- Assist with review and placement of management responsibilities, services to be performed, and costs for services.
Knowledge, Skills & Abilities
- The requirements listed below are representative of the knowledge, skills, and abilities required to perform this job successfully.
- A Bachelor's degree in Real Estate, Business Administration, Communication, or a related field is preferred.
- CPM or RPA designation preferred.
- At least 15 years of professional work experience in commercial property management, preferably in healthcare, with an ability to demonstrate a fundamental understanding of property management roles including operational, financial, and ethical disciplines.
- Demonstrated experience in managing people including recruitment and onboarding, training and development, coaching, performance management, personnel management, etc.
- Well organized with excellent time management skills.
- Solid business judgment and ability to work independently.
- Strong interpersonal, analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Highly proficient in Microsoft Office such as Word, Excel, Outlook, etc.
- Proficient with Yardi property management software strongly preferred.
- Ability to travel to company owned and pursued medical office properties.
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