Member Service Rep
: Job Details :

Ajilon - JobID: 77D977AA-39A7-4218-8481-F5EAC5E459AE [Guest Service / Front Desk] As a Member Service Representative at Ajilon, you'll: Accurately record and refer appeals and grievances according to department protocols and procedures; Educate members on the referral program, the company website, and the self-service tools available online; Assist members, providers, brokers, and plan partners with claims-related billing questions and issues as needed; Work with inter- and intra-department staff to help resolve member issues to ensure resolution within prescribed timeframes; Manage difficult or emotional customer situations...Hiring Immediately >>