Job DetailsLevel Experienced Job Location LA Office - Los Angeles, CA Position Type Full Time Education Level Not Specified Salary Range $90,000.00 - $110,000.00 Salary/year DescriptionJoin the LuCrew as a Digital Analyst-leverage data to deliver actionable insights across the business, driving strategy in customer engagement, operations, and inventory optimization!Lulus Vision At Lulus, our team is committed to offering the best possible service to our customers throughout the world. Our fun and casual work environment focus on innovation and teamwork at all levels of the organization. We are always on the lookout for talented and dedicated people to join the Lulus team as we continue to build our community! Our Commitment Lulus is proud to be an equal-opportunity employer and strives to create an organizational climate that fosters diversity, equity, inclusion, & belonging so that all of our team members can show up as their authentic selves and thrive. We are committed to increasing the representation of marginalized people across our team through hiring practices that value lived experience and unique perspectives. Our work environment embraces creative expression, collaboration, and connection without the expectation of assimilation. Job Summary As a Digital Analyst at Lulus Fashion Lounge, you will work across the analytics lifecycle to deliver a broad range of data, reporting, and analyses that provide both deep and quick-turn insight into our customers and operations to inform tactics and strategy across our business. You will work in tandem with the data & analytics team to drive topical analyses ranging from customer relationship management to digital engagement and commerce to supply chain and inventory optimization. You will work collaboratively with business and technical leads to design, build, and deliver insights by querying multiple data sources, applying the appropriate statistical tools, and integrating the insights back into our reporting & discovery platforms to guarantee consistent results are delivered to our stakeholders. You will ensure a sharp focus on the accuracy and interpretability of results and strive to build and maintain automated, repeatable processes to help speed the path to insight on future projects and support a platform of insights that is always on. You will be a key organizational liaison, helping translate business problems into analytics workstream projects and flowing the complex output of your analyses into concrete, intuitive, actionable recommendations for business and/or product improvement. This position is hybrid in office 3 days a week and it can be based out of our Chico, CA or Los Angeles, CA office! Compensation is based on the location in which the position will be based in. What You'll Do
- Drive execution of site and app instrumentation and measurement and collaborate with tech/product team leads to deliver on that strategy
- Develop, nurture, and refine our engagement and conversion metrics and reporting
- Deliver automated, accurate, and timely reporting on site experience, usability, tests, and key ecommerce metrics, with the goal of proactively informing the organization of current state, anomalies, and emergent trends to spur action
- Automate the monitoring, care, and feeding of our web analytics platforms, including variable/metric anomaly detection and continuous quality monitoring and health reporting
- Provide support for business teams with on-demand custom reporting and analyses using data from multiple tools and sources to answer complex business questions
- Work with cross-team partners in the continued iteration of our site/app tagging to ensure our ability to measure and report on the impact of new features and evolving customer behavior
What You'll Need
- Experience and agility in web analytics, with an ability to understand and translate key site path, page, and channel metrics into actionable intelligence for non-quants
- Proven ability to own web analysis projects from inception to completion (i.e., data collection, analysis, interpretation and insight generation)
- Understanding of the flow of web data, from site tagging and data layers to standard and custom variable configuration in analytics platforms
- Ability to work in a fast-paced, fluid environment and adapt to rapidly changing strategies and priorities
- Display an infectious intellectual curiosity and fortitude, with a deep commitment to learning and applying to solve critical business problems and push the boundaries of our capabilities
- Possess strong writing, data visualization and communication skills with the ability to communicate complex quantitative analysis in a clear, precise, and actionable manner to non-technical stakeholders
- Demonstrable experience in both Adobe Analytics or Google Analytics required
- 2+ years of progressive experience as a digital/web analyst, data analyst, or data scientist required
- Bachelor's degree in a quantitative field or equivalent experience highly desired
- Experience with SQL and modern relational data warehouses a plus
- Experience with modern reporting tools, like Looker or Tableau a plus
What You'll Love About Us:
- Great Company Culture - Where you can be your true authentic self!
- Profit-Sharing Bonus Plan for applicable roles
- Medical, Dental, and Vision benefits
- Voluntary Life & AD&D Insurance, Critical Illness, Short Term Disability
- Prepare for the future - 401(k) Safe Harbor Plan - 4% company matching
- Employee Stock Purchase Plan (ESPP)
- Restricted Stock Units for applicable roles
- Wardrobe Perks - 30% employee discount!
- Recognition of employee birthdays and work anniversaries!
- Work that stays at work - Genuine work/life balance
- Rest and Relaxation - Generous Paid Time Off, Paid Sick Time, and Paid Company Holidays
- Paid Parental Leave
We're ready to meet you! Come help us achieve our ambitious goals! At Lulus, we believe our people are our greatest asset and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range for the role. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is part of a total compensation package, which, depending on the position, may also include an annual bonus and other benefit programs.